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Risk and Claims Specialist Jupiter, FL Competitive plus Great Benefits

Risk and Claims Specialist

Location: Jupiter, FL |
Salary: Competitive plus Great Benefits |
Posted: 14 Jul 2020 |
Closes: 14 Aug 2020 |
Job Type: Permanent & Full-time |
Business Unit: US Secure Solutions |
Region / Division: North America |
Reference: G4S/TP/710250/194455

Job Introduction:

Hiring Now!

The world's leading private security organization, G4S, has an immediate job opportunity for a Risk and Claims SpecialistThe Risk and Claims Specialist will join the Risk and Claims team within the Legal Department to oversee the insurance risk and exposure of their designated states.  This position will provide insurance expertise and oversite of Workers’ Compensation (WC), General Liability (GL), Auto Liability and Property Damage claims under applicable insurance policies, and assists the Third-Party Administrator (TPA), Carrier, and legal team with gathering pertinent claim information.

With over 50,000 employees in North America alone, G4S provides security-related services and products to customers in varied environments, including residential communities, commercial environments of numerous types, critical infrastructure facilities and government support services. This position has direct contact with the field locations and acts as a resource on all claim related activities. This role will report to and collaborate with the Manager, Risk and Claims to continually reduce risk and improve processes within the department. The Manager, Risk and Claims reports directly to the Region General Counsel for North America.

The Risk and Claims Team members are an integral part of the Legal Function in North America and provide critical input of lessons learned from claims to support G4S’ commitment to continuous improvement.  The Risk and Claims Specialist is uniquely positioned to help G4S fulfill its commitment to treating all employees fairly and with Dignity & Respect by properly responding to claims and ensuring that G4S gains the benefit of information discovered through claims to improve employee safety.

G4S is a security provider for the United States government, fortune 500 companies, nuclear power plants, oil and gas companies, airport, ports, banks, hospitals, factories, warehouses, commercial facilities, residential communities and much more.

As a full time employee of G4S, you will be entitled to the following benefits:

  • Major Medical, Dental and Vision
  • Paid vacation
  • 401K
  • Opportunities for additional training to aid in your professional development

As an employee you will also be able to participate in the Promote Me! Community. Promote Me! is available to interested current employees as a way to express interest in further advancement, as well as gain information and encourage professional development.

Further, as a current employee you will be eligible to participate in large group rates for the following benefits:

  • Critical Illness
  • Accident Insurance
  • Whole Life Insurance
  • Individual Short-Term Disability
  • Pre-Paid Legal Services
  • Identity Theft Services
  • Pet Insurance

In addition, G4S provides benefits that are automatically available to all full or part-time employees, whether you enroll in a G4S insurance plan or not. And with no premiums to pay!

  • RxCut Pharmacy Discount Program
  • Doctor on Demand
  • Qualsight LASIK Savings
  • Perks at Work: G4S Employee Discount Program
  • Alliant Credit Union
  • Purchasing Power
  • Active & Fit: G4S Fitness Center Membership
  • FinFit: Financial Wellness Program
  • DailyPay: Access your pay when you need it

G4S offers job security, excellent pay and benefits, and career opportunities. We offer entry level careers, management careers, sales careers and executive careers across the United States and internationally.

Role Responsibility:

Specific Duties and Essential Functions

  • Assist Third Party Administrator/Field Offices/Corporate in the processing of all claims to include: initial claim reporting, Return-to-Work program, processing Inter Office Billing for modified duty positions, liability and gathering claims information
  • Determine liability; handle the investigation and negotiation of Admitted General Liability and Auto Liability claims.
  • Review and approve interoffice billing from field offices for payment submission to accounting
  • Review settlement documents to ensure proper protection of interest
  • Review all Level Red and Amber incident bulletins and communicate with field and secure evidence for possible litigation and/or reporting of any work-related injuries
  • Provide guidance to field on written policies and procedures
  • Discuss and strategize subrogation opportunities with Gallagher Bassett adjuster and Defense Counsel 
  • Management of Monopolistic states based on assigned jurisdictions, monthly claim reports and annual reporting
  • Review, reserve, and settlement requests up to $50k for WC claims and admitted Auto claims
  • Provide weekly report to Claims Manager, summarizing high exposure claims (cumulative & new claims)
  • Liaison between field personnel and corporate office for day to day matters
  • Document reserves approvals for claims and communicate to legal and/or third-party claims administrator (TPA)
  • Act as focal point of contact for field management on claim issues and questions concerning claim submittal, case management, benefits, medical treatment, claims process, etc.
  • Document pertinent claims information and update Risk Management Information System (RMIS)
  • Prepare necessary state filings
  • Ordering and managing Certificate of Insurances with the appropriate broker and/or insurance carrier

The Ideal Candidate:

Education, Licenses and Certifications Required

  • Must possess one or more of the following:
    • Bachelor’s degree in any field with a minimum of three (3) years of experience handling/adjusting Worker’s Compensation claims
    • High school diploma or equivalent with a minimum of five (5) years of experience handling/adjusting Worker’s Compensation claims

Type and Length of Specific Experience Required

  • Work history must demonstrate each of the following:
    • Proficient computer skills to include Microsoft Office applications and Risk Management Information Systems
    • Strong verbal and written communication skills

While not required, the following qualifications are a plus!

  • Professional certification related to claims management or insurance
  • Prior experience handling/adjusting claims involving General Liability and/or Auto Liability
  • Demonstrated public speaking, communicating facts and ideas clearly and concisely
  • Knowledge in Risk Management Information System (RMIS)
  • Be a Licensed Adjuster – All Lines
  • Work history demonstrating the following:
    • Ability to handle multi-state claims
    • Ability to comprehend general liability concepts and workers’ compensation laws
    • Ability to analyze a claim and effectively organize all moving parts and coverages into a detailed summary

Skills Required

  • Proficient computer skills including Microsoft Office
  • Effective oral and written communication skills
  • Active listening skills
  • Ability to assess and evaluate situations effectively
  • Ability to identify critical issues quickly and accurately
  • Attention to detail
  • Ability to research, investigate, compile information
  • Ability to write informatively, clearly and accurately 
  • Ability to set and achieve goals
  • Ability to problem solve
  • Ability to encourage effective teamwork
  • Ability to negotiate
  • Ability to synthesize facts, concepts, principles
  • Ability to compile, sort, and interpret data


  • Must be at least 18 years old or the minimum age required by the state, if higher
  • Must be a U.S. citizen or a foreign citizen authorized to legally work in the United States
  • Subject to a drug screen to the extent permitted by law
  • Must be able to provide, upon job offer, a DD214 discharge document with discharge status indicated, if prior military

Physical Requirements and Environment

Environment:         Office; minimum to no exposure to extreme temperatures is expected

Major activity:        Working on PC while sitting, walking, standing, speaking, listening, observing

Physical efforts to carry out job duties:     Limited, to include some standing, bending, limited stretching and reaching

About the Company:

EOE Minority/Female/Disabled/Veteran/Sexual Orientation/Gender Identity

G4S is an Equal Opportunity/Affirmative Action Employer
and an Alcohol- and Drug-Free Workplace

G4S will consider qualified applications with criminal histories in a manner consistent with applicable federal, state, and local laws.

If you have any questions regarding Equal Employment Opportunity, Affirmative Action or Diversity and Inclusion, or have difficulty using the online system and require an alternate method to apply, please contact our Corporate Human Resources Department at (800) 506-6265.

To receive an update on your application status, please contact our local office by following this link:

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