Resource Planner

Location: Lincoln |
Salary: £20,000 per annum based on full time 40 hours per week |
Posted: 11 Jun 2019 |
Closes: 25 Jun 2019 |
Job Type: Permanent & Full-time |
Region / Division: UK & Ireland |
Reference: G19/73

Job Introduction:

G4S Policing Services as part of our strategic partnership with Lincolnshire Police are looking for an enthusiastic Resource Planner to join our Resource Management Unit.

This is a full time role for 40 hours per week to be split between our Force Headquarters and Lincoln Police Station.

The Resource Management Unit provide a service that plans and manages the shift patterns/rosters and deployments of people working for G4s and its client.


As a Resource Planner, your role is to ensure that resources are effectively and efficiently deployed, within the constraints of the appropriate budgets, to meet a diverse range of operational requirements of the clients.

Role Responsibility:

  • To support the performance of G4S and its client [Lincolnshire Police] by ensuring resources meet identified demand in the most cost efficient way.
  • To publish duties 12 weeks in advance and maintain adequate staffing levels to cover sickness or other absences reported during working hours, up to 48 hours of the commencement of duty.
  • To ensure adequate police cover is maintained by planning and producing computerised duty rosters ensuring minimum levels are reached and in line with all performance indicators.
  • To manage and authorise all requests for absence, including leave, court and training, whilst maintaining minimum staffing levels.
  • To enter data on the Duty Management System and ensure that accurate and up-to-date records are maintained.  To ensure duties are accurate and pre-planned events/hours are on the system to ensure payroll is correct due to system being linked to pay..
  • To resource special events with the correctly skilled Staff and Police Officers accordance with Police and Staff Regulations, e.g. Football matches and annual events such as the Lincolnshire Show; Christmas Market etc. To ensure all staff working on these events are costed to correct roles and codes.
  • To ensure all designated G4S employees, Police Officers and Police Staff skills are maintained within the required time scales, to remain current.   
  • To provide data for management information reports, as directed by the Resource Manager.
  • To work closely with Human Resources and Learning & Development departments.
  • To carry out other duties which may be determined from time to time within the general scope of the post.
  • To resource and appropriately cost code requests for mutual aid from other Police Forces ensuring minimum levels across Lincs are maintained.
  • To liaise closely with senior management teams to ensure staffing levels are maintained across departments and locations.

The Ideal Candidate:

Key Competencies:

  • Understanding the organisational environment
  • Dealing with changing circumstances
  • Supporting and working with others
  • Delivering Objectives
  • Delivering great customer service
  • Sharing and Co-operating

Essential Skills and Knowledge:

  • NVQ Level 2 in Business Administration or equivalent, or proven experience in a similar role.
  • Experience of working in a customer-focused environment.
  • Ability to use Microsoft Office and database packages.
  • Experience of preparing and producing management information
  • Demonstrates skills/knowledge of planning, co-ordinating and prioritising, with conflicting demands.
  • Good communication skills – with the ability to explain things clearly in writing and in person.
  • Excellent interpersonal skills
  • Able to use own initiative; work unsupervised.
  • Demonstrates an ability to work under pressure.
  • Confident speaking to clients and customers at all levels.
  • An active team player.
  • Self-motivated and focused on achieving high levels of performance.
  • Demonstrates a flexible/adaptable approach to working practices.

Desirable Skills and Knowledge:

  • GCSE in English and maths or equivalent
  •  Knowledge of Police Regulations.
  •  Experience of organising large numbers of people and/ events.
  •  Knowledge of working with shift patterns.
  •  Ability to use Duty Management Systems


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