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Residential Manager Milton Keynes, Buckinghamshire £34,016.80 - £37,016.80

Residential Manager

Location: Milton Keynes, Buckinghamshire |
Salary: £34,016.80 - £37,016.80 |
Posted: 30 Sep 2021 |
Closes: 25 Nov 2021 |
Job Type: Permanent & Full-time |
Business Unit: UK Central Government Services |
Region / Division: UK & Ireland |
Reference: 10380

Role Responsibility:


Oakhill Secure Training Centre, Milton Keynes, MK5 6AJ

Starting Salary £34,016.80 per annum rising to £37,016.80 per annum upon successful completion of the probationary period

Permanent, Full Time, 40 hours per week

Benefits: Company Pension, free on-site parking, uniform, on-site canteen, access to High Street Shop discounts, local Gym discounts and ongoing training and development


At Oakhill Secure Training Centre we care for children aged 12 to 18 years old who have been remanded or sentenced to periods of detention. The vulnerable children in our care can be challenging with a wide range of social and emotional complex needs. This is an environment that calls for high standards of social care and service delivery to provide a secure and stable environment for children to develop their life skills and address the behaviours that have led them into custody. 


Oakhill Secure Training Centre works closely with the Youth Custody Services to ensure that its regimes and designs reflect best practice in residential care to prevent offending.


We are now looking for a Residential Manager to join our operational team at Oakhill STC.  To succeed in this role, you must be a dynamic and engaging individual, who shares our ethics and values. You must deliver an exceptional service and can be flexible in working in diverse functions within the centre.  You will also need to have excellent communication skills and be able to motivate and empower staff to deliver outstanding results.  A proven leader, you will inspire your team and have the ability to win hearts and minds.


Some of the key responsibilities of this role are:

  • Coach, support and develop staff, including supervision, to maximise their performance and ensure high standards of care, values, ethical standards, equality and diversity, policies and procedures, legislation and contractual and inspection framework requirements are met.
  • Support the senior management team in the implementation of development strategies promoting a positive approach to ensure the change process is embraced
  • Proactively plan each shift, including activities and visits, in order to positively manage children’s behaviour. Ensure effective and clear information and handovers with your staff teams so that effective behaviour management, security and safety are maintained
  • Participate in the Admission and assessment process of children, paying regard to vulnerability and safety
  • Demonstrate the value of education and care to children; through pro-social modelling and ability develop staff skills to change behaviour, encouraging them not to re-offend when released.
  • Form trusting, respectful and professional relationships with children, in order that they respond and react appropriately to information and guidance.
  • Assist in the promotion of creating a positive Health & Safety culture to achieve and maintain recognition as a British Safety Council 5 Star business unit.
  • Ensure that all relevant paperwork is completed to a high standard, within required timescales and communicated effectively, in order to comply with the Contract and Company Policies and Procedures.
  • Facilitate group and individual offending behaviour programmes, complying with training plans and within contractual compliance, in order to reduce offending.
  • Liaise effectively and professionally with internal and external agencies, parents and carers, in order to maximise partnership working and positive outcomes for children.
  • It’s key that you are flexible and adaptable to deal with ever-changing scenarios within the Centre and you will be supported by an enthusiastic and committed team at Oakhill STC.

The Ideal Candidate:

At G4S, we invest heavily in our people.  If you join us you will have a job specific induction programme to equip you with the skills and knowledge for the job. As well as ongoing support and development opportunities we offer generous holiday entitlement, company pension, an onsite gym, free onsite parking and the chance to do an extraordinary job – every day.


Equality and Diversity is an important part of G4S Care and Rehabilitation Services. We actively encourage applications from all diverse groups.


Safeguarding children is our primary focus and the welfare of the child is paramount. Therefore we have a corporate responsibility to ensure that the safeguarding and our G4S values are at the centre of all we do.​


To apply for this role, you must be eligible to work in the UK and must have been resident in the UK for a minimum of 3 years.   You will also be required to undergo DBS enhanced level security clearance and will need to provide full details of your work and educational history covering the last 10 years as part of the screening process.

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