Residential Manager Milton Keynes, Buckinghamshire £32,436

Residential Manager

Location: Milton Keynes, Buckinghamshire |
Salary: £32,436 |
Posted: 13 Mar 2019 |
Closes: 27 Mar 2019 |
Job Type: Permanent & Full-time |
Business Unit: UK Central Government Services |
Region / Division: UK & Ireland |
Reference: 7681

Role Responsibility:

Residential Manager

Oakhill Secure Training Centre, Milton Keynes

Salary £32,436.00 per annum

Full-time (40 hours per week)

G4S works closely with the Home Office, Youth Justice Board for England and Wales and the Ministry of Justice to ensure that its regimes and designs reflect best practice in residential care to prevent offending.

At Oakhill Secure Training Centre we look after young people aged 12 to 18 years old who have been remanded or sentenced to periods of detention. The vulnerable young people in our care can be challenging with a wide range of social and emotional complex needs. This is an environment that calls for high standards of social care and service delivery to provide a secure and stable environment for young people to develop their life skills and address the behaviours that have led them into custody.

We are looking to recruit a Residential Manager with previous experience of working within a secure residential child-care setting. The successful candidate will be responsible for the daily management of a shift, providing advice and support to Training Centre Assistants to promote the safeguarding of young people’s welfare and ensure that a stable and secure environment is provided for all young people that promotes anti offending behaviour in line with legislation, contractual and company requirements.

Key Responsibilities

  • Coach, support and develop staff, including supervision, to maximise their performance and ensure high standards of care, values, ethical standards, equality and diversity, policies and procedures, legislation and contractual and inspection framework requirements are met.
  • Support the senior management team in the implementation of development strategies promoting a positive approach to ensure the change process is embraced
  • Proactively plan each shift, including activities and visits, in order to positively manage young people’s behaviour. Ensure effective and clear information and handovers with your staff teams so that effective behaviour management, security and safety are maintained
  • Participate in the Admission and assessment process of young people paying regard to vulnerability and safety
  • Demonstrate the value of education and care to young people; through pro-social modelling and ability develop staff skills to change behaviour, encouraging them not to re-offend when released.
  • Form trusting, respectful and professional relationships with young people, in order that they respond and react appropriately to information and guidance.
  • Assist in the promotion of creating a positive Health & Safety culture to achieve and maintain recognition as a British Safety Council 5 Star business unit.
  • Ensure that all relevant paperwork is completed to a high standard, within required timescales and communicated effectively, in order to comply with the Contract and Company Policies and Procedures.
  • Facilitate group and individual offending behaviour programmes, complying with training plans and within contractual compliance, in order to reduce offending.
  • Liaise effectively and professionally with internal and external agencies, parents and carers, in order to maximise partnership working and positive outcomes for young people.

The Ideal Candidate:

Essential Skills

  • Previous secure residential experience within child-care
  • Comprehensive knowledge of procedures
  • Good understanding of how the operational contract works
  • Completion or willingness to complete level 3 award in management and leadership


Desirable Skills

  • Experience of monitoring service delivery and meeting short term objectives


At G4S, we invest heavily in our people.  If you join us you’ll receive ongoing support and development opportunities we offer generous holiday entitlement, company pension, an onsite gym, free onsite parking and the chance to do an extraordinary job – every day.

If you have the qualities that we are looking for and the ability to make a difference, we want to hear from you!

It is every employee’s responsibility to promote and safeguard the welfare of children and young persons he/she is responsible for or comes into contact with. Therefore every employee will be required to hold a current enhanced DBS (Disclosure & Barring Scheme) certificate.

Please note that these vacancies are subject to a 10 year checkable history and the strict vetting standards set by G4S and the Youth Justice Board and are exempt from the Rehabilitation of Offenders Act.

You must be eligible to work in the UK and must have been resident in the UK for a minimum period of 3 years. You will also need to provide full details of your employment and education history for the last 10 years as part of the security screening process for this role.

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