Practice Manager Gatwick £35,481.80

Practice Manager

Location: Gatwick |
Salary: £35,481.80 |
Posted: 28 Nov 2019 |
Closes: 23 Jan 2020 |
Job Type: Permanent & Full-time |
Business Unit: Health Services |
Region / Division: UK & Ireland |
Reference: 8395

Role Responsibility:

G4S Health Services has been one of the leading providers to all justice health environments since 2005. Working across Secure, Custody and Sexual Assault Referral Centres (SARC) across the UK, we provide primary care and forensic healthcare to a wide range of patients.

Gatwick IRC’s, Gatwick PDA and Borders is over two sites. IRC is an Immigration Removal Centre located on the outskirts of Gatwick Airport. Brook House IRC holds up to 505 men over the age of 18. Tinsley House IRC holds up to 168 men over the age of 18. Gatwick PDA and Borders is located inside Tinsley but kept separate from the male population. Gatwick PDA can hold up to two pre planned families at any one time. Border families can arrive without pre warning and can hold up to one family.

We are recruiting for a Practice Manager to join our team in Gatwick (RH6 0PQ)


Benefits as a Practice Manager

  • Salary of £35,481.80 per annum 
  • Company pension scheme with employer contributions 
  • Life assurance
  • Employee discount scheme
  • Childcare vouchers
  • O2, Aviva and British Gas discounts


Shifts: 40 hours per week (Full Time)


Job Outline: To manage the delivery of excellent healthcare services to detainees in line with professional, contractual and company requirements.


Key Responsibilities/Accountabilities:

  • Develop and implement a health and social care service plan in accordance with current detainee health performance indicators to ensure detainees needs are met in a timely and appropriate manner.
  • Coach and support staff to maximise their performance and ensure high standards of care, values, ethical standards, equality and diversity, policies and procedures, legislation and contractual and professional requirements are met.
  • Financial accountability; identify and maximize all revenue opportunities, manage expenditure within budget, especially management and control of third party spend; forecast potential issues that may have financial impact
  • Management of all aspects of Health and Safety including reporting, and carrying out investigations.
  • Ensure managers and staff learn from near misses and incidents and take steps to prevent recurrence
  • Ensure the maintenance of security within the detention environment by compliance with security instructions.
  • Provide line management support to administrative team.
  • Identify resourcing needs and the ongoing selection, training and development of staff, managing the effective utilisation of resources to ensure service delivery is optimised.
  • Management of HR issues (with support from HRBP) including recruitment, employee relations, staff development, absence management and employee development reviews (EDR).
  • Liaise with key stakeholders, including external agencies, to ensure the continued development and delivery of an effective health service.
  • Communicate effectively with appropriate others to minimise risk.
  • Produce and interpret key management information. Identify relevant data requirements.
  • Working with the health and safety team to assist in the maintenance of nationally recognised audits.
  • Forecast future service requirements (activity levels)
  • Coordinate the production and dissemination of reports, documents and information to ensure all staff and key stakeholders are informed.
  • Develop and implement monitoring and evaluation systems, analysing information and making recommendations to enable continuous service improvement and development.
  • Promotion of a positive health, safety and infection control culture to maintain a safe environment for all stakeholders.
  • To operate within the equality and diversity framework.
  • To work at all times within the bounds of confidentiality, adhering to data protection and maintaining Caldicott Guidelines.
  • Be prepared to undertake training and development appropriate to role.
  • Carry out investigations and disciplinary hearing as agreed with your Line Manager.
  • Any additional duties as negotiated with your Line Manager.


The Ideal Candidate:

Person Specification



  • Experience of leading and working within a team
  • Evidence of managerial experience
  • Evidence of ability to manage budgets
  • Evidence of further development of own managerial practice
  • High level of literacy and numeracy
  • Able to provide examples of diversity in practice
  • Able to analyse and interpret management information
  • Manage challenging and complex situations
  • Evidence of ability to develop and maintain effective working relationships at all levels
  • Evidence of delivering a ‘value for money’ service.



  • Experience of managing commercial contracts
  • Experience of working within a secure environment
  • Experience of working within a healthcare environment
  • Degree level qualification or above
  • Experience of leading a project on innovation or change
  • Experience of leading on an area of training or development.
  • Familiarity with recruitment and selection of staff
  • Driving Licence.
  • NVQ / BTEC in Management
  • IOSH or equivalent H&S qualification
  • Knowledge of HR procedures
  • European Computer
  • Driving Licence (ECDL)


For further information please email: careersatg4s@uk.g4s.com


This role requires the ability to work with vulnerable, frail people, who may be distressed or experiencing pain, in a caring and compassionate way. A Criminal Records Bureau check will therefore be required to exclude any individual with a history of criminal behaviour which could be considered unacceptable (by G4S or the clients) in a patient care environment. Safety is of paramount importance and the post holder must ensure that safe systems of work are followed without compromise.  The post holder needs to be committed to maintaining high standards of customer care and service delivery.

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