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Post Room Operative Farnborough, United Kingdom £10.19 hourly

Post Room Operative

Location: Farnborough, United Kingdom |
Salary: £10.19 hourly |
Posted: 16 Jul 2019 |
Business Unit: UK Secure Solutions |
Contracted Hours: Full-time |
Employee Status: Permanent |
Reference: 190001KG

Job Introduction

As a Postal Room Operative you will provide a highly visible proactive professional presence around the site with emphasis on delivering high quality customer service. This is an extremely important function and you will need to have good client communication, politeness, professionalism and a high standard of soft skills as you will have daily dealings with many stakeholders across the site.

Role Responsibility
  • Support the security team in responding to appropriate incidents in line with agreed KPIs and SLAs.
  • Processing of incoming and outgoing postal services, inclusive of supplier delivery of parts, vehicle documents etc.
  • Maintain all logbooks and records as required.
  • To assist as instructed by appointed  person in any incident that might impact on the customer's business.
  • To understand and provide appropriate solutions to problems encountered by customer employees or visitors.
  • Enforce access and egress procedures in a polite but assertive manner.
  • Record and report to the Security Manager all faults, perceived Health and Safety hazards and unsafe working practices.


The Ideal Candidate

QUALIFICATIONS & EXPERIENCE 
5 year verifiable work history
Excellent communication skills including fluent English
Good customer service skills
SIA Licence
Previous experience in a customer facing role
Ability to recognise and deal with conflict situations in a professional manner


SKILLS

Reliable, conscientious with an eye for detail
Enthusiastic and flexible approach
Capable of working independently and as part of a team
Good customer care skills


We act with INTEGRITY AND RESPECT
We are passionate about SAFETY, SECURITY AND SERVICE EXCELLENCE
We achieve this through INNOVATION AND TEAMWORK

About the Company

G4S is the world's leading global, integrated security company specialising in the delivery of security and related services to customers across six continents. We specialise in outsourced business processes and facilities in sectors where security and safety risks are considered a strategic threat. We operate in over 90 countries. We have a truly global business with large established market positions in developed markets and outstanding positions in fast growing emerging markets. G4S has a unique global footprint, employing more than 570,000 people world-wide, and are the largest security solutions provider in the world.

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