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Patrol Team Leader Belfast, United Kingdom £8.71 hourly

Patrol Team Leader

Location: Belfast, United Kingdom |
Salary: £8.71 hourly |
Posted: 28 Jan 2020 |
Business Unit: UK Secure Solutions |
Contracted Hours: Full-time |
Employee Status: Permanent |
Reference: 2000006H-internal

JOB INTRODUCTION:

We now have an exciting opportunity for a Mobile Patrol Team Leader to join the G4S Secure Solutions (UK) Mobile Patrol Team in Northern Ireland.

 

ROLE RESPONSIBILITY:

- To understand and deliver operational KPI targets via the performance

of the area's officers, e.g. productivity, thoroughness of job completion, alarm activation response time, patrol schedule achievement and vehicle care.

- To assist the operations manager in the achievement of set customer retention targets by enhanced officer performance.

- Assist the operations manager supervise and to communicate with all officers, ensuring all duties are completed on time and to an acceptable standard, e.g. patrol performance, response times and TW.

- Assist the operations manager with the follow-up and closure of relevant issues and appropriate escalation procedures followed.

- Ensure all scheduling is fulfilled and that any abcense is covered including holidays and sickness.

- Form a close and effective working relationship with MROs and communicate effectively with all levels of management and staff.

- Assist the operations manager with conducting investigations and discipline where appropriate.

- Ensure all MRO's are trained to the required standard including refresher training where appropriate. 

- Take responsibility for all operating base compliance issues, e.g. key audits and maintain the accuracy of assignment instructions. Information entered into business systems in line with relevant templates.

- To ensure Health and Safety standards are met according to company policy.

- Promote G4S standards, principles and values.


THE IDEAL CANDIDATE:

  • Smart and professional appearance and manner

  • Management of staff

  • Excellent timekeeping

  • Ability to manage multiple concurrent activities

  • Able to record and report incidents as well as producing accurate general reports.

  • Competent in the use of IT systems

  • SIA licensed 

  • Good standard of verbal and written communications

  • Hold a full clean driving license

  • Be able to obtain security clearance to CTC level

 

 

Benefits

  • 5.6 weeks annual leave on a pro-rata basis

  • Workplace Pension Scheme

  • Great 4 Savings Employee Discount Scheme

  • Progression, training and development opportunities

 

About the Company

 

G4S is the world's leading global, integrated security company specialising in the delivery of security and related services to customers across six continents. We specialise in outsourced business processes and facilities in sectors where security and safety risks are considered a strategic threat. We operate in over 90 countries. We have a truly global business with large established market positions in developed markets and outstanding positions in fast growing emerging markets. G4S has a unique global footprint, employing more than 570,000 people world-wide, and are the largest security solutions provider in the world.

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