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Operator - Control Room Winston Salem, North Carolina $13.50 - $15.50

Operator - Control Room

Location: Winston Salem, North Carolina |
Salary: $13.50 - $15.50 |
Posted: 23 Oct 2019 |
Closes: 23 Nov 2019 |
Job Type: Permanent & Full-time |
Business Unit: US Secure Solutions |
Region / Division: North America |
Reference: G4S/TP/3742188/173441

Job Introduction:

PLEASE CLICK APPLY OR TEXT "JOBS" TO 561-660-9797 FROM YOUR SMARTPHONE!

The world's leading private security organization, G4S, has an immediate job opportunity for a Control Room Operator. In this postion, your primary responsibilities are to acknowledge and dispatch for alarms by using state of the art software, monitor cameras, and address calls for service and emergencies. You will also handle access control issues for an entire corporation, maintain compliance of regulated locations, and immediately report violations to management. In addition, you must be able to multi-task and perform computer data entry while callers are on the phone.

G4S is a security provider for the United States government, fortune 500 companies, nuclear power plants, oil and gas companies, airport, ports, banks, hospitals, factories, warehouses, commercial facilities, residential communities and much more.

As a full time employee of G4S, you will be entitled to the following benefits:

  • Major Medical, Dental and Vision
  • Paid vacation
  • 401K
  • Opportunities for additional training to aid in your professional development

 

As an employee you will also be able to participate in the Promote Me! Community. Promote Me! is available to interested current employees as a way to express interest in further advancement, as well as gain information and encourage professional development.

Further, as a current employee you will be eligible to participate in large group rates for the following benefits:

  • Critical Illness
  • Accident Insurance
  • Whole Life Insurance
  • Individual Short-Term Disability
  • Pre-Paid Legal Services
  • Identity Theft Services
  • Pet Insurance

 

In addition, G4S provides benefits that are automatically available to all full or part-time employees, whether you enroll in a G4S insurance plan or not. And with no premiums to pay!

  • RxCut Pharmacy Discount Program
  • Doctor on Demand
  • Qualsight LASIK Savings
  • Perks at Work: G4S Employee Discount Program
  • Alliant Credit Union
  • Purchasing Power
  • Active & Fit: G4S Fitness Center Membership
  • FinFit: Financial Wellness Program
  • DailyPay: Access your pay when you need it

 

G4S offers job security, excellent pay and benefits, and career opportunities. We offer entry level careers, management careers, sales careers and executive careers across the United States and internationally.


Role Responsibility:

Specific Duties and Essential Functions

  • Alarm monitoring and response; sound alarms or call police or fire department in case of fire or presence of unauthorized persons
  • Access control; permit authorized persons to enter property and monitors entrances and exits
  • Customer service; provide assistance to customers, employees, and visitors in a courteous and professional manner
  • Report writing; investigate and prepare reports on accidents, incidents, and suspicious activities; maintain written logs as required by the post
  • Alarm monitoring and response; sound alarms or call police or fire department in case of fire or presence of unauthorized persons
  • Access control; permit authorized persons to enter property and monitor entrances and exits
  • Dispatch, communicate and rely information to/from/with medical first responders during emergency calls/events
  • Keep shift supervisors informed of learned or known issues related to the site(s) security


The Ideal Candidate:

Education, Licenses and Certifications Required

  • Must possess a high school diploma or equivalent
  • Must be able to meet and maintain any applicable State licensing or certification requirements

Type and Length of Specific Experience Required

  • Minimum of one year verifiable and successful security experience as a dispatcher, 911 operator, control room operator or similar field
  • Must possess one or more of the following:
    • Associate's degree or higher in any discipline
    • Current or prior service in the active duty military, military reserves or National Guard
    • Service in auxiliary police or police cadets

Skills Required

  • Must have effective oral and written communication
  • Must be proficient with Microsoft Office Applications
  • Must be able to assess and evaluate situations effectively
  • Must be able to identify critical issues quickly and accurately
  • Must be able to research, investigate, and compile information
  • Must be able to write informatively, clearly and accurately
  • Must be able to mediate conflict with tact and diplomacy
  • Must be able to work under stressful conditions
  • Must be able to multi task

Other

  • Must be at least 18 years old or the minimum age required by the State, if higher
  • Must be a U.S. citizen or a foreign citizen authorized to legally work in the United States
  • Subject to a drug screen to the extent permitted by law
  • Must be able to provide, upon job offer, a DD214 discharge document with discharge status indicated, if prior military
  • Upon acceptance of a job offer, must be able to pass the following:
    • MMPI - Psychological testing, if armed or otherwise required
    • Physical exam, if armed or required by client contract

Physical Requirements and Environment

Environment: Office

Major activity: Working on PC and using telephone/radio while sitting

Physical efforts to carry out job duties: Limited, to include some standing, bending, light lifting, and limited stretching and reaching.

 


About the Company:

EOE Minority/Female/Disabled/Veteran/Sexual Orientation/Gender Identity

G4S is an Equal Opportunity/Affirmative Action Employer
and an Alcohol- and Drug-Free Workplace

If you have any questions regarding Equal Employment Opportunity, Affirmative Action or Diversity and Inclusion, or have difficulty using the online system and require an alternate method to apply, please contact our Corporate Human Resources Department at (800) 506-6265.

To receive an update on your application status, please contact our local office by following this link: http://www.g4s.us/en/Contact-Us/Local-Offices


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