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Operator - Command Center Lisle, Illinois $17.80

Operator - Command Center

Location: Lisle, Illinois |
Salary: $17.80 |
Posted: 14 Jul 2020 |
Closes: 14 Aug 2020 |
Job Type: Permanent & Full-time |
Business Unit: US Secure Solutions |
Region / Division: North America |
Reference: G4S/TP/3742188/194415

Job Introduction:

Hiring Now!

The world's leading private security organization, G4S, has an immediate job opportunity for a Command Center Operator. As a Command Center Operator, you will respond and assists security personnel in reporting emergency and non-emergency events to the Security Command Center.  As a Command Center Operator, you will be responsible for monitoring multiple security systems to aid in the safety and security of persons and properties.  The Command Center Operator is required to detect unfavorable situations, dispatch security officers, and make proper notifications to the appropriate level of management.

G4S is a security provider for the United States government, fortune 500 companies, nuclear power plants, oil and gas companies, airport, ports, banks, hospitals, factories, warehouses, commercial facilities, residential communities and much more.

As a full time employee of G4S, you will be entitled to the following benefits:

  • Major Medical, Dental and Vision
  • Paid vacation
  • 401K
  • Opportunities for additional training to aid in your professional development

 

As an employee you will also be able to participate in the Promote Me! Community. Promote Me! is available to interested current employees as a way to express interest in further advancement, as well as gain information and encourage professional development.

Further, as a current employee you will be eligible to participate in large group rates for the following benefits:

  • Critical Illness
  • Accident Insurance
  • Whole Life Insurance
  • Individual Short-Term Disability
  • Pre-Paid Legal Services
  • Identity Theft Services
  • Pet Insurance

 

In addition, G4S provides benefits that are automatically available to all full or part-time employees, whether you enroll in a G4S insurance plan or not. And with no premiums to pay!

  • RxCut Pharmacy Discount Program
  • Doctor on Demand
  • Qualsight LASIK Savings
  • Perks at Work: G4S Employee Discount Program
  • Alliant Credit Union
  • Purchasing Power
  • Active & Fit: G4S Fitness Center Membership
  • FinFit: Financial Wellness Program
  • DailyPay: Access your pay when you need it

 

G4S offers job security, excellent pay and benefits, and career opportunities. We offer entry level careers, management careers, sales careers and executive careers across the United States and internationally.

#CHI


Role Responsibility:

Specific Duties and Essential Functions

  • Reporting and notifications; providing interface during critical and non-critical emergency events from report to resolution. In addition providing constant information updates wherever applicable in an effort to ensure situation, events, incidents are resolved in an appropriate manner.
  • Access control; using CCTV to monitor exterior doors, building perimeters and sensitive building areas (data centers, executive areas, market room etc); acknowledge forced open and held open alarms; monitor badge activities; monitor and verify access; provide momentary door unlocks and access to card-reader doors and garage gates
  • Customer service; ensure that all forms of communication (email, phone conversation etc) are all done in a courteous and professional manner; serving as an emergency information HUB system for a high profile client.
  • Life safety and emergency response; ability to guide and assist clients during emergency and non-emergency situational phone calls (trapped elevator)


The Ideal Candidate:

Education, Licenses and Certifications Required

  • Must possess a high school diploma or equivalent
  • Must possess a current and valid driver’s license

Type and Length of Specific Experience Required

  • Must possess one or more of the following:
    • 1 year experience in security with knowledge of access control systems, closed circuit television systems, radio communications, telecommunications systems, and security systems technology
    • 1 year documented experience as an operator in a control center, command center, security communications center, tactical operations center, emergency dispatch center or similar environment

Skills Required

  • Proficient computer skills including Microsoft Office
  • Effective oral and written communication skills
  • Active listening skills
  • Ability to assess and evaluate situations effectively
  • Ability to identify critical issues quickly and accurately
  • Attention to detail

Other

  • Must be at least 18 years old or the minimum age required by the state, if higher
  • Must be a U.S. citizen or a foreign citizen authorized to legally work in the United States
  • Must be able to speak, read, and write fluently in both English and Spanish languages
  • Subject to a drug screen to the extent permitted by law
  • Must be able to provide, upon job offer, a DD214 discharge document with discharge status indicated, if prior military

Physical Requirements and Environment

Environment:         Office; indoor with minimal to no exposure to extreme temperatures expected

Major activity:        Working on PC while sitting; telephone use

Physical efforts to carry out job duties:      Limited, to include some standing, bending, limited stretching, and reaching


About the Company:

EOE Minority/Female/Disabled/Veteran/Sexual Orientation/Gender Identity

G4S is an Equal Opportunity/Affirmative Action Employer
and an Alcohol- and Drug-Free Workplace

 G4S will consider qualified applications with criminal histories in a manner consistent with applicable federal, state, and local laws.

If you have any questions regarding Equal Employment Opportunity, Affirmative Action or Diversity and Inclusion, or have difficulty using the online system and require an alternate method to apply, please contact our Corporate Human Resources Department at (800) 506-6265.

To receive an update on your application status, please contact our local office by following this link: http://g4s.us/en/Contact-Us/Local-Offices


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