Operations Project Manager

Location:  Ikeja, Lagos State, Nigeria |
Salary: 0.00 - 0.00 |
Posted: 9 Mar 2020 |
Closes: 9 Apr 2020 |
Job Type: Permanent & Full-time |
Business Unit: South Africa - Secure Solutions |
Region / Division: Africa |
Reference: G4S/TP/4279744/188089

Remuneration and benefits will be commensurate with the seniority of the role and in compliance with company remuneration policy and practice.


Job Introduction:

The Operations and Project Manager manages the provision of quality contractual and ad-hoc
integrated security services to customers within the country, in compliance with legislation,
company policies, processes and procedures, to ensure the achievement of budgeted financial
targets and satisfied customers. Roll out of bespoke technological solution to new and existing
clients


Role Responsibility:

Key Responsibilities
 Assist the Operations Director in day to day activities
 Assist the Operations Director on assigned Projects
 maintain service level agreements (SLAs) between G4S Secure Solutions Nigeria Limited
and its Clients through the implementation of a Total Quality Assurance Policy
 to provide a mentoring and quality assurance role to the Regional Operations teams
 implement policies designed to improve the Company’s image and relations with
customers, employees, shareholders and the public
 to keep abreast of Operations best practices
 contribute towards the finalization of annual budgeting process
 ensuring sufficient resources are available to achieve the objectives
 ensuring the annual and short term business objectives are achieved
 ensuring appropriate processes and systems are available to achieve the business
objectives
 ensuring the policies, procedures and systems comply with legislation
 establish responsibilities and procedures for attaining the Company’s business
objectives
 monitor and ensure that the Company debtor policy is complied with
 ensure that all capital expenditure is in accordance with approved policies
 review activity reports and financial statements to determine progress and status in
attaining business objectives
 to provide a framework that aligns training and development activities of senior
management with G4S Secure Solutions Nigeria Limited objectives and targets thus
informing individual training needs and priorities

 to embed a culture that fosters a positive environment for learning and development to
promote continuous improvement in performance and delivery
 to provide a work environment that is supportive and receptive to development
opportunities and activities
 to capitalize on the investment in training and development activities of direct reports
and regional management structures through monitoring, review and evaluation
 revise objectives and plans in accordance with current business conditions
 analyze competitors strengths, weaknesses, strategies and develop counter strategies
 conduct business plan reviews
 monitor all Lagos vehicle activities and track Drivers and log records and back up data
operational management of G4S Secure Solutions Nigeria Limited Risk Management
Services
 profit & Loss responsibility of contract operations, business development and
consultancy delivery and management in the country
 development of the G4S Secure Solutions Nigeria Limited Journey Management Services
business through the acquisition and maintenance of major contracts as per sales
targets and set KPIs, which includes strategy development and business proposal writing
 gathering of competitive and business intelligence and the attendance of networking
events to enable identification of potential new service lines
 contributing to overall contract development by ensuring the delivery of consultancy
services as per contract schedules and effective client relationship management
 delivery and analysis of security surveys, advice and security management services as
appropriate
 efficient information management by establishing a reliable network of sources across
the country
 proactive monitoring, analysis and reporting of local issues and incidents
 to keep abreast of Journey Management Services best practices


The Ideal Candidate:

Experience required
 Delivering services in a large and complex Client’s focused and public organization
 Managing significant change programmes
 Operations development
 Ex-military or Police will be an added advantage
 Technologically savvy
Qualification
 Relevant Security Management related degree/diploma

Knowledge and understanding of
 Legal, regulatory, ethical and social requirements relevant to a Country service delivery

Proven ability to:
 Communicate effectively (verbally and in written form)
 Influence others
 Build and sustain relationships
 Build effective teams
 Value, support and manage others
 Gather, analyze and use information and evidence from different sources
 Think and plan strategically and operationally
 Solve problems
 Use of generic IT applications
 Lead and manage change
 Balance competing needs and interests
 Manage and be accountable for large budgets
 Promote an organisation’s interests and values
 Recognize own strengths and weaknesses
 Improve and sustain performance in a service delivery organization
 Business acumen individual
 Customer management – proven ability to live the Customer Care Value
 Results and quality management orientated
 Innovation and continuous development and improvement
 Negotiations skills


About the Company:

G4S is the world’s leading international security solutions group, which specialises in secure outsourcing in countries and sectors where security and safety risks are considered

a strategic threat. G4S is the largest employer quoted on the London Stock Exchange and has a secondary stock exchange listing in Copenhagen.G4S has operations in more than 120 countries and more than 620, 000 employees. For more information on G4S, visit www.g4s.com.

G4S operates in over 26 countries in Africa and employs over 120 000 people on the continent.

G4S Secure Solutions Nigeria Limited is the world’s leading security solutions group with
operations in over 125 countries. In Nigeria, G4S provides secure transport, security technology,
training and integrated security solutions to customers operating in the commercial, diplomatic,
industrial, telecom and transportation sectors.


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