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Operations Manager - Events Security Greater London, United Kingdom Up to £40,000

Operations Manager - Events Security

Location: Greater London, United Kingdom |
Salary: Up to £40,000 |
Posted: 12 Aug 2020 |
Closes: 24 Aug 2020 |
Business Unit: UK Secure Solutions |
Contracted Hours: Full-time |
Employee Status: Permanent |
Reference: 200000VQ-internal

We are looking for an experienced Security Operations Manager to join our Events business in the South covering in and around the London area. You will be resposible for the management and delivery of security and stewarding services to our Events customers across sectors including music, sport and conferencing. As well as ensuring the successful running of the Events, you will  be responsible for managing the customer relationships and providing updates / communications / reporting where required.


Key Responsibilities:

  • Build and maintain effective customer relationships through planning, implementation and management of successful event security and stewarding operations
  • Delivery of gross margin for events within remit in line with business and customer requirements
  • Responsible for timely and accurate invoicing for events
  • Responsible for negotiating contract extensions and price increases in line with statutory requirements
  • Accountability of workforce through full employee lifecycle
  • Responsible for people management and employment relations in line with key people policies
  • Adherence to project milestones within timescales for events including proactive planning
  • Proactively review MI to identify trends in the casual workforce to drive resourcing improvements
  • Drive recruitment and selection in the function with support from the resourcing team
  • Responsible for compliance of systems and processes in the function

Skills, Qualifications and Experience

  • You will have experience in a similar role within the security industry
  • SIA Door Supervisor licence as a minumum
  • Breadth of skillset within key event types; Sport/Music/C&E
  • Strong commercial awareness
  • Ability to analyse data
  • Presentation 
  • Effective relationship building
  • People management experience
  • NVQ Level 3 / 4 Spectator Safety or equivalent


  • Company car
  • Perks at Work Scheme
  • 25 days annual leave
  • Pension / Life assurance

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