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Operational Manager (Oscar 1) Milton Keynes, Buckinghamshire £34,016.80

Operational Manager (Oscar 1)

Location: Milton Keynes, Buckinghamshire |
Salary: £34,016.80 |
Posted: 29 Jul 2021 |
Closes: 12 Aug 2021 |
Job Type: Permanent & Full-time |
Business Unit: UK Central Government Services |
Region / Division: UK & Ireland |
Reference: 10284

Role Responsibility:

Operational Manager (Oscar 1)

G4S Custodial and Rehabilitation Services

Oakhill Secure Training Centre, Oakhill, Milton Keynes, MK5 6AJ

Salary £34,016.80 per annum

Permanent, Full-time (40 hours per week)

Benefits: Company Pension, free on-site parking, uniform, on-site canteen, access to High Street Shop discounts, local Gym discounts and ongoing training and development


At Oakhill Secure Training Centre we look after young people aged 12 to 18 years old who have been remanded or sentenced to periods of detention. The vulnerable young people in our care can be challenging with a wide range of social and emotional complex needs. This is an environment that calls for high standards of social care and service delivery to provide a secure and stable environment for young people to develop their life skills and address the behaviours that have led them into custody. 


Oakhill Secure Training Centre works closely with the Youth Custody Services to ensure that its regimes and designs reflect best practice in residential care to prevent offending.


We are looking for an Operational Manager with experience in a secure environment to oversee and manage the daily operational delivery of the Centre. To Include incident management/reporting. Briefing and updating the Duty Director. Supervise the admission and re-admission of Young people. 


Key Responsibilities

  • Attend and manage all incidents across the centre. Ensuring all relevant paperwork submitted is timely and accurate. To include incident de-briefs to both Young people and Staff. 
  • Will be responsible for ensuring the mobilities are discharged appropriately with appropriate searching carried out and ensuring all forms are complete.
  • Work closely with the DD ensuring they are briefed and updated on any incidents or circumstance requiring escalation or notification to the Authority or Gold commander.
  • Assist in the promotion of creating a positive Health & Safety culture to achieve and maintain recognition as a British Safety Council.
  • Participate in the risk assessment during admissions process to ensure that the immediate vulnerability and risk of the young person is determined accurately.
  • Reporting of serious incidents. Ensuring all serious incident reports are authorised by the Duty Director prior to being sent to the relevant person.
  • Supervise the movements to and from the dining room. Including attendance for the duration of meals.
  • Be accessible and visible on the residential units to provide guidance and support to staff.
  • Visit residential units to ensure any young people in their bedrooms are aware of the reasons for such decisions.

The Ideal Candidate:

Essential Skills

  • Experience in a secure environment
  • Certificated as a Custody Officer


Desirable Skills

  • Experience of monitoring service delivery and meeting short term objectives


At G4S, we invest heavily in our people.  If you join us you will have a job specific induction programme to equip you with the skills and knowledge for the job. As well as ongoing support and development opportunities we offer generous holiday entitlement, company pension, an onsite gym, free onsite parking and the chance to do an extraordinary job – every day.


Equality and Diversity is an important part of G4S Custody and Rehabilitation Services. We actively encourage applications from all diverse groups


 Safeguarding children and young people is our primary focus and the welfare of the child is paramount. Therefore we have a corporate responsibility to ensure that the safeguarding and our G4S values are at the centre of all we do.​


To apply for this role, you must be eligible to work in the UK and must have been resident in the UK for a minimum of 3 years.   You will also be required to undergo DBS enhanced level security clearance and will need to provide full details of your work and educational history covering the last 10 years as part of the screening process.

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