Operational Manager - HMP Parc BRIDGEND £35,221.35

Operational Manager - HMP Parc

Location: BRIDGEND |
Salary: £35,221.35 |
Posted: 18 Feb 2020 |
Closes: 10 Mar 2020 |
Job Type: Permanent & Full-time |
Business Unit: UK Central Government Services |
Region / Division: UK & Ireland |
Reference: 8629

Role Responsibility:

Operational Manager

HMP YOI Parc, Bridgend

Salary : £35,221.35 per annum

Full Time (40 hours per week)

As the world’s leading security solutions group with operations in over 100 countries and more than 610,000 employees worldwide, G4S is a truly unique company. We’re bigger, more diverse and involved in more fascinating, cutting-edge projects than many people would imagine and we now due to the retirement of a long time member of the team, we have an opportunity for Operational Manager to join us at HMP Parc, a category B prison, In Bridgend, South Wales, currently holding over 1700 men and young people in a secure but modern environment.


We are looking for an experienced individual to manage the efficient and effective operation of an allocated adult residential unit, as well as supporting the wider operation. To meet contractual and company requirements, responsibilities include regular staff supervision, team briefings, ensuring all staff on duty are aware of their areas of responsibility, and ensuring all necessary protocols and procedures are followed.


Key Responsibilities​

  • To manage and ensure prisoners attend education and employment activities, contributing to the delivery of purposeful regime hours.
  • To manage all risk processes within your area of accountability ensuring compliance and effective care for men to reduce risk.
  • To ensure compliance with all relevant Local Security Strategy directives and targets, and to manage intelligence through the appropriate channels.
  • To ensure that the Incentives scheme is effectively operated and managed.
  • To effectively manage resource planning and staff detailing.
  • To appropriately support and manage staff wellbeing, staff development, staff performance and absence.
  • Provide a secure environment and to deliver a core day where prisoners receive all statutory rights in line with contractual obligations and company policies and procedures.
  • To ensure that prisoners with assisted living needs including: physical; sensory; mental health; learning disabilities; learning difficulties; ASD or brain injury are able to participate equally in prison life.
  • To deliver the roles of Duty Orderly Officer (Duty Manager) as required.
  • Coach and support staff to maximise their performance and ensure values, ethical standards, equality and diversity, policies and procedures and contractual requirements are met.
  • Completion of staff appraisals.
  • To support and embody the prisons Rehabilitative Culture, to ensure rehabilitation and preventing future victims is at the heart of all we do.
  • Assist in the promotion of creating a positive Health & Safety culture.

The Ideal Candidate:

Essential Skills
  • Necessary experience of working in a custodial setting, ideally at management or supervisory grade.
  • Staff management including performance management and awareness of key HR Principles
  • The ability to work professionally with internal and external partners, statutory and third sector.
  • Excellent communication and interpersonal skills
  • The ability to work collaboratively as part of a team
  • Defensible decision making skills and the ability to demonstrate honesty and integrity in all aspects of decision making.
  • Resilience and the ability to deliver in pressured situations
  • Report writing
Desirable Skills
  • Project Management


At G4S, the philosophy of our prisons is to rehabilitate offenders and equip them to re-integrate into mainstream society on release. We seek to normalise prison conditions as far as possible to reflect life in the outside community. Our aim is to create an environment in which staff and prisoners feel safe and causes of prison stress are minimised. Central to our philosophy is the relationship between staff and prisoners. Our training and operational practices emphasise the need to treat prisoners with dignity and respect and G4S staff build positive and supportive relationships with the prisoners in their care. We are seeking to recruit a caring, pro-active and confident professional to help make a real difference to their lives.

If you join us, you can be sure that you’ll find a secure, friendly and professional working environment and be given all the support, training and encouragement you need to build and develop a successful career with us. Our benefits are as you would expect from a large global organisation and include a company pension, comprehensive training, career development, generous holiday entitlement, uniform and access to our on-site gym.


Please note that this vacancy is subject to a 10 year checkable history and the strict vetting standards set by G4S and the Secretary of State for the Home Office and are exempt from the Rehabilitation of Offenders Act.


You must have indefinite leave to remain in the UK and must have been resident in the UK for a minimum period of 5 years. You will also need to provide full details of your employment and education history for the last 10 years as part of the security screening process for this role.


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