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Manager - Shared Services Atlanta, Georgia Competitive with Great Benefits

Manager - Shared Services

Location: Atlanta, Georgia |
Salary: Competitive with Great Benefits |
Posted: 2 Jul 2020 |
Closes: 2 Aug 2020 |
Job Type: Permanent & Full-time |
Business Unit: US Secure Solutions |
Region / Division: North America |
Reference: G4S/TP/L3742188/193894

Job Introduction:

Hiring Now!


The world's leading private security organization, G4S, has an immediate job opportunity for a Manager, Shared Services. As a Manager, Shared Services, you will be responsible for the overall for invoicing, billing and financial reporting for a particular account.  This position will coordinate will all locations to ensure overall compliance with the contract financials.  This position is also responsible for the day-to-day office functions of the facility. The Shared Services Manager is accountable for serving clients, staffing, reporting, and procedural and company policy compliance. Shared Services Manager must oversee and ensure accuracy in billing, payroll and collection for services delivered. Provide support to the General Manager in developing positive working relationships with employees and clients alike.

The Manager, Shared Services is the primary point of contact for all office functions pertaining to the overhead personnel and is responsible to the General Manager for the effective and efficient operations of the office. In addition, this position is responsible for continuously improving their span of control by providing quality service to our clients. The Manager, Shared Services Manager is responsible for ensuring that office accounts are operated in a manner consistent with established policies, contracts, and applicable laws and to maintain strong client relationships.

G4S is a security provider for the United States government, fortune 500 companies, nuclear power plants, oil and gas companies, airport, ports, banks, hospitals, factories, warehouses, commercial facilities, residential communities and much more.

As a full time employee of G4S, you will be entitled to the following benefits:

  • Major Medical, Dental and Vision
  • Paid vacation
  • 401K
  • Opportunities for additional training to aid in your professional development


As an employee you will also be able to participate in the Promote Me! Community. Promote Me! is available to interested current employees as a way to express interest in further advancement, as well as gain information and encourage professional development.

Further, as a current employee you will be eligible to participate in large group rates for the following benefits:

  • Critical Illness
  • Accident Insurance
  • Whole Life Insurance
  • Individual Short-Term Disability
  • Pre-Paid Legal Services
  • Identity Theft Services
  • Pet Insurance


In addition, G4S provides benefits that are automatically available to all full or part-time employees, whether you enroll in a G4S insurance plan or not. And with no premiums to pay!

  • RxCut Pharmacy Discount Program
  • Doctor on Demand
  • Qualsight LASIK Savings
  • Perks at Work: G4S Employee Discount Program
  • Alliant Credit Union
  • Purchasing Power
  • Active & Fit: G4S Fitness Center Membership
  • FinFit: Financial Wellness Program
  • DailyPay: Access your pay when you need it


G4S offers job security, excellent pay and benefits, and career opportunities. We offer entry level careers, management careers, sales careers and executive careers across the United States and internationally.


Role Responsibility:

Specific Duties and Essential Functions

  • Utilize sound financial management principles and continual review of appropriate management information reports (e.g. Profit and Loss, Job Profitability, budgeting, collections)
  • Evaluate and validate worker competency of employees within span of control
  • Purchasing, ordering supplies, scheduling vehicle maintenance, ordering Purchasing Orders
  • Manage Accounts receivable and Payable
  • Set up Contract information in PeopleSoft
  • Manage and continuously develop subordinates to which are direct/indirect report to ensure established fincial goals and relationships are maintained and obtained
  • Interact with all levels of management to ensure successful daily operations are met
  • Ensure that G4S contract requirements, training and development have been followed and payroll is posted on time
  • Address any issues, provide feedback to ensure that the needs of each individual client are heard and are being met
  • Manage processes to ensure the local team attains established payroll reconciliation, supply management, and client/vendor financial relationship goals
  • Oversee annual review of existing contracts
  • Document, revise and advice action plans to improve Supply management, Spending and min/max supply levels
  • Attend weekly meetings with Operations Management, Human Resource Management, and labor scheduling to align organizational goals
  • Maintain frequent and positive contact with subordinates, customers and the public to ensure interactions are align with the G4S core values
  • Manage vendor relationships and execute any local procurement to ensure that the office has the required support to accomplish all tasks
  • Ensure that payroll reconciliation is done according to G4S pay schedules so payroll for employees will be posted on time
  • Review Key performance indicators on a day-to-day basis to maintain control over operations
  • Coordinate with Human Resources and Labor scheduling on new hire availability, qualifications and schedule as needed
  • Conduct all asset and fleet management requirements to ensure that all daily operations are met, and the company provided assets are in a high state of readiness
  • Fleet and asset management
  • B&O tax and business licensing management

The Ideal Candidate:

Education, Licenses and Certifications Required

  • Must possess a high school diploma or equivalent
  • Must possess one or more of the following:
    • Bachelor’s Degree in Finance, Accounting, Business, or related degree, or related degree combined with at least 1 year of office administration experience to include direct payroll/billing/invoicing experience
    • Associate’s Degree Finance, Accounting, Business, or related degree, or related degree combined with at least 3 years of office administration experience to include direct payroll/billing/invoicing experience
    • High School diploma or equivalent combined with at least 5 years of office administration experience to include direct payroll/billing/invoicing experience​

Type and Length of Specific Experience Required

  • Prior management or supervisory experience in office administration or related field
  • Prior collection experience for services or goods delivered
  • Work experience to include demonstration of:
    • Proficiency in Microsoft Excel and Word and in automated payroll applications such as the PeopleSoft Human Resources
    • Knowledge of and experience with time and attendance tracking
    • Experience managing a team in attaining established payroll reconciliation, supply management, and client/vendor financial relationship goals
    • Excellent skills in mathematics, reading comprehension, and oral and written communication
    • Working knowledge of the Fair Labor Standards Act (FLSA) and other employment related laws
    • Ability to clearly read, compile and interpret business reports and use extrapolated data to proactively effect financial budgets and other goals
    • Knowledge of fleet and asset management
    • Knowledge of B&O tax and business licensing processes

Skills Required

  • Proficient computer skills including Microsoft Office
  • Effective oral and written communication skills
  • Active listening skills
  • Ability to assess and evaluate situations effectively
  • Ability to identify critical issues quickly and accurately
  • Attention to detail


  • Must be at least 18 years old or the minimum age required by the state, if higher
  • Must be a U.S. citizen or a foreign citizen authorized to legally work in the United States
  • Subject to a drug screen to the extent permitted by law
  • Must be able to provide, upon job offer, a DD214 discharge document with discharge status indicated, if prior military

Physical Requirements and Environment

Environment:         Office; minimal to no exposure to extreme temperatures is expected

Major activity:        Working on PC while sitting; telephone use

Physical efforts to carry out job duties:  Limited, to include some standing, bending, limited stretching and reaching.

About the Company:

EOE Minority/Female/Disabled/Veteran/Sexual Orientation/Gender Identity

G4S is an Equal Opportunity/Affirmative Action Employer
and an Alcohol- and Drug-Free Workplace

 G4S will consider qualified applications with criminal histories in a manner consistent with applicable federal, state, and local laws.

If you have any questions regarding Equal Employment Opportunity, Affirmative Action or Diversity and Inclusion, or have difficulty using the online system and require an alternate method to apply, please contact our Corporate Human Resources Department at (800) 506-6265.

To receive an update on your application status, please contact our local office by following this link:

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