Maintenance Supervisor

Location: Cheltenham, Gloucestershire |
Salary: £40,390.79 - £43,805.89 |
Posted: 17 Feb 2024 |
Closes: 16 Mar 2024 |
Job Type: Full Time and Permanent |
Business Unit: UK Facilities Management |
Region / Division: UK & Ireland |
Reference: 13748

Role Responsibility:



Salary: £40,390.79 - £43,805.89 per annum

Working Hours: Permanent, Full Time, 40 hours per week

Location: Cheltenham, GL51 0EX


Excellent benefits package including 2.5% Golden Hello payment on commencement of employment and a £2,000 annual retention bonus (pro-rata for part time employees), subject to maintaining clearance requirements. 


Are you an experienced electrical or mechanical technician or supervisor? Are you an excellent communicator? Are you very organised and work well under pressure?


At G4S Facilities Management  we are passionate about the services we deliver; and our facilities management professionals are at the heart of everything that we do.


We are looking to recruit a Maintenance Supervisor to join our friendly team at a prestigious building in Cheltenham to supervise the maintenance  team undertaking PPM and Reactive Works, whilst ensuring the health of the site. This is a full-time role working 40 hours per week, Monday to Friday from 7am to 4pm. Some overtime may be required from time to time to ensure continuity of cover.



  • Supervision of maintenance staff and on-site contracts undertaking PPM & reactive works, ensuring they are carried out in accordance with SLA's & KPI’s.

  • Responsible for running the site and providing key points of contact for personnel.

  • Ensure sickness and leave is covered along with other Supervisors and to be available to provide cross team support as necessary.

  • Monitor, site operation and utilise BMS, ENMS and FMIS outputs to optimise service delivery.

  • Respond to defects, faults and client requests, providing excellent customer service, identifying and providing solutions to prevent reoccurrence.

  • Maintain records and  produce regular and ad hoc reports as required.

  • Undertake auditing, review productivity, drive innovation and quality within service delivery

  • Address all HR issues from direct reports involving line manager/HR team where appropriate. 

  • Undertake Development reviews with the team.

  • Responsible for safe and efficient performance of Hard FM delivery out of hours.

  • Develop and maintain day to day contact with client representatives.

  • Identify training and development to satisfy corporate objectives and define succession plans.

The Ideal Candidate:

Essential Criteria:

  • Experience of monitoring/managing BMS systems.

  • NVQ Level Electrical or Mechanical bias.

  • IWFM Level 3 or willingness to undertake after starting.

  • 5 years experience in working in a commercial or industrial FM service delivery environment.

  • Microsoft Office familiarity and IT Literate

  • An analytical and organised approach to work.


Desirable Criteria:

  • IOSH Managing safely.


  • AP in their trained discipline with experience of isolation procedures.



While working for G4S, you are entitled to a number of benefits and offers from G4S partners and other organisations, from employee assistance provided through WeCare, to RAC cover and so much more, including the below;

  • 2.5% Golden Hello payment on commencement of employment.

  • Annual retention bonus of £2,000 (pro-rata for part time employees), subject to maintaining clearance requirements.

  • 33 days holiday per year, including Bank Holidays.

  • Progression, training and development catered to you.

  • Charity work.

  • Refer A Friend incentives.

  • Company pension scheme with employer contributions.

  • G4S Life Assurance Scheme.

  • Subsidised healthcare plan.

  • Charity work- Match-IT and Payroll Giving.

  • Confidential Counselling Services.

  • 24/7 support specialising in health and medical. 

  • Discounts on high street shops and brands including several leading high street brands, retailers and travel suppliers.

Please be aware that due to the nature of the business security clearance to a high government level will be required.



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