Sector 1440px by 600px3

Lobby Ambassador Charlotte, North Carolina $21.00

Lobby Ambassador

Location: Charlotte, North Carolina |
Salary: $21.00 |
Posted: 1 Nov 2019 |
Closes: 1 Dec 2019 |
Job Type: Permanent & Full-time |
Business Unit: US Secure Solutions |
Region / Division: North America |
Reference: G4S/TP/4016102/174451

Job Introduction:

The world's leading private security organization, G4S, has an immediate job opportunity for a Lobby Ambassador. As a Lobby Ambassador, you will be responsible for ensuring that all associates and visitors entering a building lobby are assisted in a professional and courteous manner.

G4S is a security provider for the United States government, fortune 500 companies, nuclear power plants, oil and gas companies, airport, ports, banks, hospitals, factories, warehouses, commercial facilities, residential communities and much more.

As a full time employee of G4S, you will be entitled to the following benefits:

  • Major Medical, Dental and Vision
  • Paid vacation
  • 401K
  • Opportunities for additional training to aid in your professional development


As an employee you will also be able to participate in the Promote Me! Community. Promote Me! is available to interested current employees as a way to express interest in further advancement, as well as gain information and encourage professional development.

Further, as a current employee you will be eligible to participate in large group rates for the following benefits:

  • Critical Illness
  • Accident Insurance
  • Whole Life Insurance
  • Individual Short-Term Disability
  • Pre-Paid Legal Services
  • Identity Theft Services
  • Pet Insurance


In addition, G4S provides benefits that are automatically available to all full or part-time employees, whether you enroll in a G4S insurance plan or not. And with no premiums to pay!

  • RxCut Pharmacy Discount Program
  • Doctor on Demand
  • Qualsight LASIK Savings
  • Perks at Work: G4S Employee Discount Program
  • Alliant Credit Union
  • Purchasing Power
  • Active & Fit: G4S Fitness Center Membership
  • FinFit: Financial Wellness Program
  • DailyPay: Access your pay when you need it


G4S offers job security, excellent pay and benefits, and career opportunities. We offer entry level careers, management careers, sales careers and executive careers across the United States and internationally.

Role Responsibility:

Specific Duties and Essential Functions

  • Working with the Administrative Assistants of identified Executives to ensure clients have a positive experience and to ensure timely processing in the visitor registration system
  • Work directly with G4S shift and Site Supervisors and the Site Manager with regard to any and all issues involving the lobby and its staff; the Lobby Ambassador will have the authority to make final decisions on all matters involving the lobby and Supplier staff
  • Monitor Supplier lobby personnel to ensure that they constantly present a professional appearance and maintain a professional demeanor when interacting with visitors entering the client facility
  • Oversee the operation of lobby desks to include training new personnel, assisting, actively interacting as needed, and handling client, guest and associate questions.
  • Greet and welcome guests and help with access into the building
  • Review data of the visitor statistics for both preregistered and walk-ins and make suggestions for improvement and efficient management of the lobby

The Ideal Candidate:

Education, Licenses and Certifications Required

  • Must possess a high School diploma or equivalent

Type and Length of Specific Experience Required

  • Must possess one or more of the following:
    • High School diploma or equivalent plus minimum of 3 years related industry experience
    • Associate's Degree or higher in Hospitality Management

Skills Required

  • Must be able demonstrated ability to interact cordially and communicate with the public
  • Proficient computer skills including Microsoft Office
  • Effective oral and written communication skills
  • Active listening skills
  • Ability to assess and evaluate situations effectively
  • Ability to identify critical issues quickly and accurately
  • Attention to detail
  • Ability to encourage effective teamwork
  • Abiity to mediate conflict with tact and diplomacy


  • Must be at least 18 years old or the minimum age required by the state, if higher
  • Must be a U.S. citizen or a foreign citizen authorized to legally work in the United States
  • Must be able to work flexible schedules
  • Must have access to reliable transportation
  • Subject to a drug screen to the extent permitted by law
  • Must be able to provide, upon job offer, a DD214 discharge document with discharge status indicated, if prior military

Environment: Office

Major activity: Working on PC and answering phone while sitting

Physical efforts to carry out job duties: Limited, to include some standing, bending, limited stretching and reaching.

About the Company:

EOE Minority/Female/Disabled/Veteran/Sexual Orientation/Gender Identity

G4S is an Equal Opportunity/Affirmative Action Employer
and an Alcohol- and Drug-Free Workplace

If you have any questions regarding Equal Employment Opportunity, Affirmative Action or Diversity and Inclusion, or have difficulty using the online system and require an alternate method to apply, please contact our Corporate Human Resources Department at (800) 506-6265.

To receive an update on your application status, please contact our local office by following this link:

Advanced Search: