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Lobby Ambassador Bethlehem, Pennsylvania $15.00

Lobby Ambassador

Location: Bethlehem, Pennsylvania |
Salary: $15.00 |
Posted: 29 Oct 2019 |
Closes: 29 Nov 2019 |
Job Type: Permanent & Part-time |
Business Unit: US Secure Solutions |
Region / Division: North America |
Reference: G4S/TP/2985559/173995

Job Introduction:

The world's leading private security organization, G4S, has an immediate job opportunity for a Lobby Ambassador. As a Lobby Ambassador, you will provide G4S client’s tenants and guests with a superior level of customer service with an understanding of their needs and the ability to assist them with a multitude of tasks.

G4S is a security provider for the United States government, fortune 500 companies, nuclear power plants, oil and gas companies, airport, ports, banks, hospitals, factories, warehouses, commercial facilities, residential communities and much more.

As a full time employee of G4S, you will be entitled to the following benefits:

  • Major Medical, Dental and Vision
  • Paid vacation
  • 401K
  • Opportunities for additional training to aid in your professional development

 

As an employee you will also be able to participate in the Promote Me! Community. Promote Me! is available to interested current employees as a way to express interest in further advancement, as well as gain information and encourage professional development.

Further, as a current employee you will be eligible to participate in large group rates for the following benefits:

  • Critical Illness
  • Accident Insurance
  • Whole Life Insurance
  • Individual Short-Term Disability
  • Pre-Paid Legal Services
  • Identity Theft Services
  • Pet Insurance

 

In addition, G4S provides benefits that are automatically available to all full or part-time employees, whether you enroll in a G4S insurance plan or not. And with no premiums to pay!

  • RxCut Pharmacy Discount Program
  • Doctor on Demand
  • Qualsight LASIK Savings
  • Perks at Work: G4S Employee Discount Program
  • Alliant Credit Union
  • Purchasing Power
  • Active & Fit: G4S Fitness Center Membership
  • FinFit: Financial Wellness Program
  • DailyPay: Access your pay when you need it

 

G4S offers job security, excellent pay and benefits, and career opportunities. We offer entry level careers, management careers, sales careers and executive careers across the United States and internationally.


Role Responsibility:

Specific Duties and Essential Functions

  • Access Control – Using Building Intelligence to verify guest registration, reason for visit, checking identification, and providing any building information needed
  • Possess a strong knowledge of the building facilities and services
  • Provide visitors and tenants with the latest information about the tenant floors and building operations
  • Handle incoming calls
  • Greet everyone entering the building or approaching the desk
  • Assume ownership of all calls received, ensuring tenant/visitors’ expectations are met and exceeded
  • Monitor performance of all front of the house equipment
  • Liaison with front of the house security, building stewards, and customer experience advocates as necessary
  • Uphold security guidelines while facilitating the checking in process alongside front of house security


The Ideal Candidate:

Education, Licenses and Certifications Required

  • Must possess a high school diploma or equivalent
  • Must be able to pass any State-required training or other qualifications for licensing

Type and Length of Specific Experience Required

  • Must possess customer service experience in a position involving extensive contact with the public

Skills Required

  • Proficient computer skills including Microsoft Office
  • Effective oral and written communication skills
  • Active listening skills
  • Ability to assess and evaluate situations effectively
  • Ability to identify critical issues quickly and accurately
  • Attention to detail

Other

  • Must be at least 18 years old or the minimum age required by the state, if higher
  • Must be a U.S. citizen or a foreign citizen authorized to legally work in the United States
  • Must possess excellent communication skills
  • Must be able to multi-task, prioritize, and manage time effectively
  • Subject to a drug screen to the extent permitted by law
  • Must be able to provide, upon job offer, a DD214 discharge document with discharge status indicated, if prior military

Physical Requirements and Environment

Environment:         Commercial building; indoor; minimal to no exposure to extreme temperatures is expected

Major Activity:        Standing, interacting with the public

Physical efforts to carry out job duties:  Limited, to include some bending, limited stretching and reaching.


About the Company:

EOE Minority/Female/Disabled/Veteran/Sexual Orientation/Gender Identity

G4S is an Equal Opportunity/Affirmative Action Employer
and an Alcohol- and Drug-Free Workplace

If you have any questions regarding Equal Employment Opportunity, Affirmative Action or Diversity and Inclusion, or have difficulty using the online system and require an alternate method to apply, please contact our Corporate Human Resources Department at (800) 506-6265.

To receive an update on your application status, please contact our local office by following this link: http://g4s.us/en/Contact-Us/Local-Offices


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