Key Worker Administrator BRIDGEND £21,162.52

Key Worker Administrator

Location: BRIDGEND |
Salary: £21,162.52 |
Posted: 22 Oct 2019 |
Closes: 5 Nov 2019 |
Job Type: Permanent & Full-time |
Business Unit: UK Central Government Services |
Region / Division: UK & Ireland |
Reference: 8162

Role Responsibility:

Key Worker Administrator

HMP Parc, Bridgend

Salary: £21,162.52 per annum

Full-time (40 hours per week)

G4S is a large and diverse company with operations in over 100 countries and more than 610,000 employees worldwide, G4S is a truly unique company who are bigger, more diverse and involved in more fascinating, innovative projects than many people would imagine and we now have an opportunity for  a Key Worker Administrator to join our team at HMP & YOI Parc, a category B prison, in Bridgend, South Wales, currently holding over 1600 men and young people in a secure but modern environment.

The successful candidate will work with the Compliance Manager to ensure that all tasks relating to the Key Worker scheme are carried out promptly and accurately.

Key Responsibilities

  • To maintain an allocation database for all offenders, ensuring each one is allocated to a Key Worker within the first five working days of admission
  • To maintain an allocation database for all Key Workers, ensuing that they maintain a caseload of at least six offenders at all times
  • To maintain a database of quality assurance checks that are carried out for the month, ensuring that the required topics are discussed during the monthly sessions and that the quality of entries is of the required standard
  • To be knowledgeable about Offender Management processes in order to assist Key Workers in signposting offenders to relevant services and interventions
  • To work with the Compliance Manager to implement any action plans arising from internal and external audits or inspections in a timely manner
  • To ensure Health and Safety requirements are met and monitored, including adherence to policies relevant to the safety and security of prisoners, staff and visitors
  • To perform promptly any other duty as deemed appropriate by Head of Function or Compliance Manager.

The Ideal Candidate:

Essential Skills:
  • Strong interpersonal communication skills
  • Strong team player
  • Excellent organisational skills
  • Strong IT skills
Desirable Skills:
  • Awareness of operational functions
  • Analytical skills


At G4S, the philosophy of our prisons is to rehabilitate offenders and equip them to re-integrate into mainstream society on release. Our aim is to create an environment in which staff and prisoners feel safe and causes of prison stress are minimised. Central to our philosophy is the relationship between staff and prisoners. Our training and operational practices emphasise the need to treat prisoners with dignity and respect and G4S staff build positive and supportive relationships with the prisoners in their care. We are seeking to recruit a caring, pro-active and confident professional to help make a real difference to their lives.

If you join us, you will find a secure, friendly and professional working environment and be given all the support, training and encouragement you need to build and develop a successful career with us. Our benefits are as you would expect from a large organisation and include a company pension, comprehensive training, career development, generous holiday entitlement, uniform and access to our on-site gym.

Please note that these vacancies are subject to a 10 year checkable history and the strict vetting standards set by G4S and the Secretary of State for the Home Office and are exempt from the Rehabilitation of Offenders Act.

You must be eligible to work in the UK and must have been resident in the UK for a minimum period of 5 years. You will also need to provide full details of your employment and education history for the last 10 years as part of the security screening process for this role.

HMP & YOI Parc is committed to a clean air policy for the wellbeing of its staff, and to protect them from the risks of passive smoking. Our prison is a smoke-free environment, and smoking is not permitted in any area of the establishment. The conveyance of smoking paraphernalia (including tobacco, cigarettes and e-cigarettes) through the Keylock and into the prison will be considered a disciplinary offence under the company’s Disciplinary Policy.

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