Investigator (Risk - Security) - Krugersdorp - G4S Cash Solutions - South Africa Krugersdorp Market Related

Investigator (Risk - Security) - Krugersdorp - G4S Cash Solutions - South Africa

Location: Krugersdorp |
Salary: Market Related |
Posted: 9 Jul 2024 |
Closes: 15 Jul 2024 |
Job Type: Full Time and Permanent |
Business Unit: South Africa - Cash Solutions |
Region / Division: Cash Division |
Reference: G4S/TP/3676288/225824

Salary and Benefits as prescribed.

Job Introduction:

G4S Cash Solutions (SA), a leading provider of integrated cash management solutions, has a vacancy for Investigator (Risk & Security Operations Officer) based at our operations in Krugersdorp, South Africa. 

Reporting to the National Investigations Manager, the successful incumbent is a self-starter with a proven track record in maintaining company policy, adopting best practices, and is able to exercise sound judgement in the pursuit of the achievement of the goals of the organisation, and understanding the role which the Investigator (Risk & Security Operations Officer) plays within a successful business unit. The incumbent will be expected to be results driven and to live the values of the organisation

Role Responsibility:

Effective investigation within the company and in compliance with legislation and company policy

  • The accurate and efficient investigation all incidents / allegations of criminal activity involving G4S customers and employees 

  • The accurate and efficient investigation all accidents resulting in injury, damage or loss involving G4S employees 

  • Compile case dockets for each investigation, recording all relevant information, witnesses and securing evidence required for a criminal prosecution, disciplinary process or liability claim.

  • Identify and recruit informers, to ensure effective information gathering within the region regarding criminal activity impacting on G4S customers.

  • Provide appropriate assistance to SAPS officials to ensure criminal prosecution of cases investigated on behalf of G4S customers.

  • Assist with customer meetings on investigations

  • Maintain  te progress and update dockets on the Incident Database until finalized

  • Exploit security and intelligence opportunities to develop innovative, quality and cost effective improvements including participation in the identification of suitable technology/equipment and services

  • Ensure that all assets including  assets of monetary value that was lost during criminal activities  and recover Firearms  from South AFrican Police in cases that have been concluded

Audit and Risk Assessment

  • Manage all relevant Security Audits, ash Audits and Surveillance Audits

  • Manage and follow-up on findings and recommendations

  • Conduct Security Audits on a regular basis and ensuring that all findings and recommendations are completed

  • Manage the distribution of findings/recommendations

  • Ensure that the Group Security Audits are followed up on

  • Analyzing risks as well as identifying, describing and estimating the risks affect the business

  • Comparing estimated risks with criteria established by the organisation such as costs, legal requirements and environmental factors and evaluating  the organisations previous handling of risks

  • Oversee all aspects of security, including but not limited to alarms, access control, CCTV, police liaison perimeter control, fraud and internal movement

Health and Safety

  • Participate in the design/ development/ review/ implementation and monitoring of the branch/region/national safety plans for each year.

  • Participate in safety forums created by company for example safety meetings and safety talks

  • Report all safety incidents to the relevant people

  • Discuss all safety incidents on all levels

  • Follow-up on any activities assigned through safety meeting/committee/representative/management

  • Attend safety education and refresher programmes

  • Comply with safety policies and procedures at workplace

  • Distribute safety information as and when required

  • Wear protective clothing all the time

The Ideal Candidate:


  • Matric / Grade 12

  • Relevant Diploma or Degree in Policing or Risk Management prefered


  • Minimum of 3 years relevant investigations background with experience and knowledge in all field of Security and Investigation procedures

  • Demonstrated ability to manage investigations and attend to crime scenes

  • Previous experience in implementing security measures and follow up on compliance of procedures

  • Experience in Security Audits and Security risk surveys

Skills and Attributes

  • Computer Literacy

  • Docket investigation and reporting

  • Ability to work both independently and in a team

  • Ability to work under pressure and towards deadlines

  • Good communication skills – both oral and written

  • Strong surveillance and risk analysis

  • Administration – ability in keeping accurate records and reports

  • Self-disciplined

  • Quick decision making ability

About the Company:



G4S is the world’s leading international security solutions group, which specialises in outsourced business processes in sectors where security and safety risks are considered a strategic threat. G4S is the largest employer quoted on the London Stock Exchange and has a secondary stock exchange listing in Copenhagen. G4S has operations in more than 90 countries and employ more than 540,000 employees, making us one of the world’s largest private employers.

At G4S South Africa, our vision is to be recognised as the leader in providing security solutions. We therefore endeavour to build and maintain a motivated, capable workforce who are proud to work for our region and able to deliver our commercial strategy. We continue to build on the excellent people management practices which are in place across the Group in order to fully engage our workforce. 

G4S is an organisation which is defined by its values, which are:

  • We act with Integrity and Respect - Our business activities and relationships are built on trust, honesty and openness. We do what we promise and always strive to do the right thing. We listen. We treat our colleagues, customers and those in our care with the utmost respect.

  • We are passionate about Safety, Security and Service Excellence - We are passionate about working safely and take great care to protect our colleagues and customers from harm. We are experts in security and use that knowledge to protect our customer’s assets. We keep our promises and are passionate about delivering high levels of customer service.

  • We achieve this through Innovation and Teamwork - We invest in technology and best practice to continuously improve the products and services we offer. We challenge ourselves to find new ways of helping our customers achieve their goals. We work together as a team, valuing everyone’s contribution, to ensure we achieve the best results for our customers and our business.

For more information on G4S, please visit: www.g4s.com 

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