Header---HR

Induction Training Facilitator - Hinkley Point C Bridgwater, United Kingdom 13.89 hourly

Induction Training Facilitator - Hinkley Point C

Location: Bridgwater, United Kingdom |
Salary: 13.89 hourly |
Posted: 24 Nov 2020 |
Closes: 8 Dec 2020 |
Business Unit: UK Secure Solutions |
Contracted Hours: Full-time |
Employee Status: Permanent |
Reference: 2000025D

All personnel joining the Hinkley Point C Project are required to complete the HPC Project Introduction prior to their appointment on the project.
These Introduction are run from the HPC Induction Centre in Bridgwater, Somerset.

Our Induction Training Facilitators are responsible for the day to day delivery of the HPC Project Introduction and supporting the operational
organisation of the HPC Induction Centre. They are customer facing, busy professionals with the responsibility for all training and assigned administrative activities relating to the on boarding process.

Induction Training Facilitators work as part of a close knit team in order to deliver training and coordinate the inductions, but are often required to use their own initiative to resolve issues as and when they arise. They also liaise with internal and external Stakeholders and conduct drug & alcohol testing. All of this requires a proactive and fastidious approach to work.

Customer focus is paramount to the successful operation of the Induction Centre, and the role holder will need to display excellent customer service skills and training delivery experience. Proficiency in IT and administration is essential 

 

Location: Bridgwater, Somerset, TA64FJ 

Pay Rate: £13.89 

Weekly Hours: 40 hours per week, will require some flexibility to start early or finish late

Remuneration Package: Permanent Contract, 20 days leave per year + 8 days Bank Holidays

 


Key Responsibilities

  • To ensure the delivery of the HPC Project Introduction (and Temporary Worker Introduction) meets the required learning objectives and aims as set out by Project Training, to be delivered to a high standard in accordance with the agreed Project Training documentation.

  • Ensure any concerns relating to the learning or behaviours of training delegates are escalated appropriately.

  • Assist and support the Inductees throughout the HPC Project training sessions.

  • Provide adhoc Introduction sessions as and when required, in support of the needs of the HPC Project.

  • Conduct Drug & Alcohol Testing – full training provided.

  • Assist in facilitating the HPC Project Introduction process, promoting the ‘World Class’ Induction facility on behalf of the HPC Project.

  • Efficiently and effectively administrating the Induction process in a timely manner. 

  • Efficiently and effectively update and maintain data in the Workforce Information Management System (WIMS).

  • Flexible working arrangements (this could include but not limited to job rotation and a requirement for overtime as well as the possibility for Saturday working during peak periods).

  • Liaise with all key Stakeholders (e.g. Occupational Health, Access Control, Contractors etc.) 

  • Maintain effective communications with all Stakeholders.

  • Maintain customer focus and seek to resolve any conflicts harmoniously to minimise potential disruption or delay to the HPC Project Introduction.

  • Maintain confidentiality of all personal information. 

  • General administration duties as designated in support of the HPC Project. 

 

Skills and Competencies

  • Excellent customer service skills (Front of house experience preferred).

  • IT skills are essential, must have prior experience in MS Office applications and preferably SAP or similar product.

  • Good communication skills are essential.

  • Strong administration background.

  • Good organisational skills – Flexible, organised, methodical.

  • Ability to work under pressure and manage a busy schedule.

  • Excellent time management.

  • Ability to work independently and be proactive.

  • Flexible approach with the ability to multi-task and work on own initiative.

  • Discretion - Confidentiality when dealing with personal information.

  • Team player.

 

Personal Qualities

  • Highest levels of integrity, respectfulness and professionalism required at all times.

  • Open, trusting and in the spirit of mutual support, especially when dealing with conflicts of interests.

  • An engaging and proactive ‘can do’ attitude where successes and failures are shared.

  • Doing what we say we are going to do and only committing to what can be done.

  • Listen and communicate effectively. 

  • Ability to plan ahead as far as possible and share intelligence to prevent surprises.

 

Specific Occupational Requirements

  • Able to produce a five year verifiable work history 

 

Health, Safety & Environment Responsibilities

Employees are responsible for ensuring they fully understand the health and safety risks involved in their work activities and their responsibility to apply the controls needed to manage those risks to acceptable levels. Similarly where work activities can have an adverse impact upon the environment, and particularly where there are legal requirements, employees are responsible for understanding those impacts and the controls they must ensure are applied.

 

 

Advanced Search: