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Head of Operations Secure Solutions -Dar es Salaam, Tanzania Dar es Salaam Market Related

Head of Operations Secure Solutions -Dar es Salaam, Tanzania

Location: Dar es Salaam |
Salary: Market Related |
Posted: 27 Feb 2019 |
Closes: 11 Mar 2019 |
Job Type: Permanent & Full-time |
Business Unit: South Africa - Secure Solutions |
Region / Division: Africa |
Reference: G4S/TP/4279744/146837

Market Related Salary 


Job Introduction:

Key Accountabilities:

  • Command, Control & Communications in respect of the MSS, ESS & Cash services provided by G4S
  • PNL responsibility for the business unit
  • Manage services through heads of departments
  • Ensure the security and efficiency of the  Control Room, Armoury, Cash Processing Centre and AIT vault
  • Direct management of Gems, Bullion & forex and other high value Shipments
  • Develop and maintain customer relationships, retaining and growing existing contracts
  • Plan and mobilize new contract start ups
  • Prepare business cases / plans for added value services
  • Loss Prevention
  • Ensure compliance with SOPs and G4S Group Minimum Standards
  • Implementing & maintaining appropriate systems, processes and procedures that ensure effective and efficient delivery of services to the customers.
  • Managing operational and contingent risks.  Implementing appropriate Security Systems in armoury and Control Room and ensuring proper working processes.
  • Monitoring and controlling service delivery costs to optimize profitability.
  • Ensuring that services rendered are billed accurately and promptly and managing effective cash flow.
  • Analyzing, maintaining and providing accurate financial information.
  • Managing, motivating and developing management staff assigned to the division.
  • Market the services through official and social networking
  • Contribute to the overall success of G4S Tanzania as a member of the SMT


Role Responsibility:

Key Accountabilities:

  • Command, Control & Communications in respect of the MSS, ESS & Cash services provided by G4S
  • PNL responsibility for the business unit
  • Manage services through heads of departments
  • Ensure the security and efficiency of the  Control Room, Armoury, Cash Processing Centre and AIT vault
  • Direct management of Gems, Bullion & forex and other high value Shipments
  • Develop and maintain customer relationships, retaining and growing existing contracts
  • Plan and mobilize new contract start ups
  • Prepare business cases / plans for added value services
  • Loss Prevention
  • Ensure compliance with SOPs and G4S Group Minimum Standards
  • Implementing & maintaining appropriate systems, processes and procedures that ensure effective and efficient delivery of services to the customers.
  • Managing operational and contingent risks.  Implementing appropriate Security Systems in armoury and Control Room and ensuring proper working processes.
  • Monitoring and controlling service delivery costs to optimize profitability.
  • Ensuring that services rendered are billed accurately and promptly and managing effective cash flow.
  • Analyzing, maintaining and providing accurate financial information.
  • Managing, motivating and developing management staff assigned to the division.
  • Market the services through official and social networking
  • Contribute to the overall success of G4S Tanzania as a member of the SMT


The Ideal Candidate:

Essential Experience & Skills:

  • At least 5 years of experience managing a large multi customer MSS operation
  • Computer literacy
  • Able to negotiate and interact at a senior level.
  • Ability to drive and possession of a valid driving license
  • Ability to communicate effectively in English ( written and spoken)
  • Ability to develop and execute plans effectively
  • Excellent interpersonal and communication skills.
  • Strong leadership skills.
  • Excellent analytical and numerical abilities.
  • Assertive and resilient team player with the ability to work effectively in a high pressure environment and meet strict deadlines.
  • The ability to maintain regular contacts with customers to ensure customer expectations are met.
  • Experience of CIT/ CP / AIT Operations
  • Experience in managing ATM maintenance
  • ABM operational experience
  • Weapons handling


About the Company:

G4S is the world’s leading international security solutions group, which specialises in secure outsourcing in countries and sectors where security and safety risks are considered a strategic threat. G4S is the largest employer quoted on the London Stock Exchange and has a secondary stock exchange listing in Copenhagen.G4S has operations in more than 120 countries and more than 620, 000 employees. For more information on G4S, visit www.g4s.com.

G4S, the world largest security organization is inviting expressions of interest from experienced and SSO / PFSO qualified Tanzania citizens for the post of Project Manager Maritime Security ( in /off shore and ports).


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