Careers Image 1440px_By_600px

Head of Operations - Regional, Community Contracts in Wales Bridgend £47,500 - £51,500

Head of Operations - Regional, Community Contracts in Wales

Location: Bridgend |
Salary: £47,500 - £51,500 |
Posted: 4 Jan 2022 |
Closes: 18 Jan 2022 |
Job Type: Full Time and Permanent |
Business Unit: UK Central Government Services |
Region / Division: UK & Ireland |
Reference: 11082

Role Responsibility:


Community Contracts - Wales (South Wales, Gwent and Dyfed areas - specific geographical areas of responsibility TBC)

Circa £47,500 - £51,500 per annum dependant on experience, with excellent Company benefits

A great opportunity for a senior role that makes a difference every day


About Us

G4S Community Contracts in Wales are a key provider of criminal justice services - operating across the community and custodial sectors.  We pride ourselves on the quality of our provision and we consistently seek to work alongside and in partnership with a range of other providers in the voluntary (third), public and private sectors.


We have developed services which are focused on identifying ways to maximise positive impact on individuals and communities by making the most effective use of available resources and by working with other agencies on common objectives across the criminal justice system. This approach can be seen in our early intervention work with Police, our support to HMPPS across communities and prisons and in our developing solutions with others to both complex criminal justice  and substance use related challenges.


We have a commitment to the research and evaluation of services  and to the application of evidence based principles for the development of new initiatives.  


We pride ourselves on working with others in the Criminal Justice System and social care sector to both deliver and develop services.  We work with passion and drive to bring innovation to service delivery and to support partners and commissioners in bringing momentum for change, ideas and integration opportunities, best practice  and  value for money initiatives in services which address offending behaviour. 


The role

The Head of Operations – Regional, will work closely with various senior partners, both internally and externally, providing regional management and direct line management to operational Service Managers across the  Wales Community Contracts.


You will ensure that high standards of practice are consistently delivered so you will understand what the effective delivery of community based services looks like. Supporting the Director of Community Contracts, you will help enhance and develop the relevant business development projects and the mobilisation of contracts.


In addition, working as part of the senior team in Community Contracts, you will identify growth and development opportunities for the business and contribute significantly to taking and developing our exciting range of services into the future.


Reporting to the Director of Community Contracts, you will contribute to the development of internal relations within wider G4S and various consortium member organisations including building and promoting relationships across the region and participating in all relevant partnership forums, stakeholder and public meetings.  You will ensure the high quality delivery of our operations by inspiring and creating a sustainable ethos of effective practice and innovation across our contract areas and have the ability to communicate this via a range of media.

The Ideal Candidate:

About You


The successful candidate must have relevant experience within criminal justice services, social care or another relevant  setting.


You need to be innovative, passionate, solution focussed and  resilient and have a vision of how to lead by example.  We are looking for an operations lead who develops transparent and collaborative ways of working to engender openness, trust and inclusion.


To succeed in this role, you will be a dynamic and engaging individual, who shares our values and is eager to implement your operational vision and strategy for the future. A manager with a passion for making a difference, you will inspire your team to high quality and innovative solutions within the criminal justice system.


Please note that applicants must complete a 500 - 700 word statement outlining their suitability for this role and clearly outlining how your skills, experience and knowledge would apply to this post. If you would like a copy of the full job description to assist you with this then please email and we will forward a copy to you.


We seek to employ people with drive and energy and a real interest in innovation and teamwork – working beyond traditional organisational boundaries.  We will establish an agreed bespoke induction and development plan for the right candidate.


This role is subject to a 5 year checkable history and the strict vetting standards set by G4S and the Customer. You must be eligible to work in the UK and must have been resident in the UK for a minimum period of 3 years. You will also need to provide full details of your employment and education history for the last 5 years as part of the security screening process for this role.


Equality, diversity and inclusion is an important part of G4S Care and Rehabilitation Services. We actively encourage applications from all backgrounds and are a fully inclusive employer who aims to support all employees to be their true selves. We are happy to discuss any reasonable adjustments for either the role or to the recruitment process.


Advanced Search: