Hard FM Manager Oxford, Oxfordshire £50,000

Hard FM Manager

Location: Oxford, Oxfordshire |
Salary: £50,000 |
Posted: 23 Apr 2021 |
Closes: 7 May 2021 |
Job Type: Permanent & Full-time |
Business Unit: UK Facilities Management |
Region / Division: UK & Ireland |
Reference: 9395

Role Responsibility:




Nuffield Orthopaedic Centre, Oxford

40hrs, Full time, Permanent

£50,000 per annum

Excellent Company benefits including Contributory Pension


As a leading Facilities Management company, G4S FM improves the lives of millions of people across

the UK and Ireland by creating productive, safe and smooth working environments. We support the

efficient delivery of front line services in critical environments for the private sector, national and

local government agencies.


At G4S FM our expertise in sectors such as defence, courts and hospitals is second to none. Our

success is underpinned by the way we attract, develop and engage with our people, as well as the

culture and values that shape the way we work and how our colleagues carry out their roles.


Our values are integral to everything we do. We act with integrity and respect. We are passionate

about safety, security and service excellence and we achieve this through innovation and teamwork.

We are a sustainable, ethical business and this is key to the ongoing success of G4S FM.


The Nuffield Orthopaedic Centre (NOC) in Oxford has been treating patients with bone and joint problems for more than 80 years and has a world-wide reputation for excellence in orthopaedics, rheumatology and rehabilitation. The hospital can also undertake specialist services such as the treatment of bone infection and bone tumours, limb reconstruction and the rehabilitation of those with limb amputation or complex neurological disabilities.

G4S have the responsibility to deliver services in the following areas of the centre: Helpdesk, Patient and Retail Catering, Cleaning, Portering, Planned and Reactive Maintenance, Lifecycle Replacement, Grounds Maintenance, Pest Control, Linen, Security and Consumables.  


We are seeking an experienced Hard FM Manager to lead the maintenance team within the G4S

Facilities Manager portfolio at the Nuffield Orthopaedic Centre. The Nuffield Orthopaedic Centre is an

internationally renowned orthopaedic hospital, with strong affiliations to the University of Oxford.

G4S Facilities Management aims to improve the lives of people across the UK and Ireland by creating

productive, safe and smooth working environments. At G4S we are used to working in critical and

secure environments. G4S FM has extensive experience across a wide range of Public Sector



This role will be accountable and responsible for the day-to-day management of all Hard FM

services, including PPMs, Reactives works, projects delivery and ensuring statutory and mandatory

compliance. The successful candidate must be able to demonstrate experience in managing

engineering Hard FM services within a PFI and / or health care environment. You will be an advocate

of solid processes and procedures, in order to ensure that the team of nine engineers are meeting

and exceeding contractual KPI’s and SLA’s. This role will play a key part in supporting the G4S FM

safety improvement plan in raising awareness and improving the culture across the portfolio.


To be successful in this role you will need proven experience of managing a team of 12+ within a

24/7 operation and offer support to other members of the management team.

The Ideal Candidate:


Key responsibilities and accountabilities:

  • To manage and allocate resources to meet daily delivery schedules and business requirements for Hard Services within the prescribed budget.

  • To act as Authorised Person (AP) in one or more disciplines e.g. HV, LV, Medical Gas etc.

  • To act as coordinator for all APs in the team, ensuring compliance is met at all times.

  • To effectively manage supply chain partners in line with G4S Governance procedures.

  • To develop, improve and maintain an exceptionally strong working relationship with all key stakeholders.

  • To work closely with the Trust and SPC client, offering and sharing advice; knowledge, taking a joined up approach in relation to FM service delivery, inc Fire Safety, Water Management, Ventilation, Safety Management etc.

  • To lead, mentor and develop a multi skilled team to meet the Trust, client and operational demands.

  • To ensure that robust procedures and processes are in place and adhered to in order to maintain staffing levels appropriate to contractual requirements.

  • Management of the departmental budget and the collation of monthly and annual reports for ultimate submission to the client outlining activities, achievements and general operational performance for the reporting period.


  • Annual leave entitlement 25 days plus bank holidays

  • Life assurance

  • Pension

  • Access to our employee assistance programme

  • Other flexible benefits

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