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Global Security Operations Center Lead Analyst San Francisco, California $31.44

Global Security Operations Center Lead Analyst

Location: San Francisco, California |
Salary: $31.44 |
Posted: 14 Jul 2021 |
Closes: 14 Aug 2021 |
Job Type: Permanent & Full-time |
Business Unit: US Secure Solutions |
Region / Division: North America |
Reference: G4S/TP/2985559/214392

Job Introduction:

Hiring Now!

The world's leading private security organization, G4S, has an immediate job opportunity for a Global Security Operations Center Lead Analyst. The GSOC Lead Analyst designs and develops innovative new tools and data visualizations to improve efficient and data driven decisions. The GSOC Lead Analyst will partner with cross functional teams to develop data sets that empower the larger team to perform analyses and help visualize analytical data to support various initiatives. 

G4S is a security provider for the United States government, fortune 500 companies, nuclear power plants, oil and gas companies, airport, ports, banks, hospitals, factories, warehouses, commercial facilities, residential communities and much more.

As a full time employee of G4S, you will be entitled to the following benefits:

  • Major Medical, Dental and Vision
  • Paid vacation
  • 401K
  • Opportunities for additional training to aid in your professional development

As an employee you will also be able to participate in the Promote Me! Community. Promote Me! is available to interested current employees as a way to express interest in further advancement, as well as gain information and encourage professional development.

Further, as a current employee you will be eligible to participate in large group rates for the following benefits:

  • Critical Illness
  • Accident Insurance
  • Whole Life Insurance
  • Individual Short-Term Disability
  • Pre-Paid Legal Services
  • Identity Theft Services
  • Pet Insurance

In addition, G4S provides benefits that are automatically available to all employees, whether you enroll in a G4S insurance plan or not. And with no premiums to pay!

  • RxCut Pharmacy Discount Program
  • Doctor on Demand
  • Qualsight LASIK Savings
  • Perks at Work: G4S Employee Discount Program
  • Alliant Credit Union
  • Purchasing Power
  • Active & Fit: G4S Fitness Center Membership
  • FinFit: Financial Wellness Program
  • DailyPay: Access your pay when you need it

G4S offers job security, excellent pay and benefits, and career opportunities. We offer entry level careers, management careers, sales careers and executive careers across the United States and internationally.


Role Responsibility:

Specific Duties and Essential Functions

  • Build dashboards and visualizations that enables the organization to make data-driven decisions
  • Create and organize documentation on how tools are built and maintained
  • Review status and prepare meeting agendas and notes
  • Become the subject matter expert for all existing and future GSOC tools
  • Generate operational documentation to assist GSOC Managers and supervisors in training on new tools and procedures
  • Continually perform gap analyses on existing processes and provide recommendations on how to improve
  • Use internal and external systems (internet, newsfeeds, and other data sources), to monitor risks that could have an adverse impact to organizational assets, facilities, and personnel, become subject matter expert for all existing and future GSOC tools
  • Develop and manage communications to key stakeholders throughout an incident life cycle
  • Collect, analyze, and share intelligence to support corporate investigations
  • Leverage technology, reporting, and investigative skills to respond to requests, initiate, and resolve cases
  • Responsible for motivating, coaching, and training GSOC Analysts and Operators
  • Perform key access control functions, to include updating employee access levels, configuring access levels, and running access control reports
  • Utilize closed circuit television for situational awareness, threat management, and investigative purposes
  • Create procedures accordingly as it relates to best practices, directives, and standard operating procedures
  • Assists the GSOC Manager with Shift schedule coordination, vacation requests, sick days off requests, and payroll audit of the GSOC team

The Ideal Candidate:

Education, Licenses and Certifications Required

  • Must possess a high school diploma or equivalent
  • Must possess the ability to meet and maintain any applicable licensing or certification requirements

Type and Length of Specific Experience Required

  • Must possess a minimum of three (3) years of experience in tools development and/or data analysis
  • Must possess experience working in a security, safety, or emergency operations center
  • Must possess demonstrated knowledge with Microsoft office applications, Google Suite, and office management technology including mobile devices, PDA’s, Outlook, and internet applications
  • Must possess a demonstrated proficiency using mapping software (Google Maps, Google Earth, Bing Maps) and carious CCTV platforms
  • Work history must include demonstration of each of the following:
    • Strong analytic and critical thinking skills
    • Strong written and verbal communication skills
    • Ability to prioritize workload based on urgency
    • Ability to work independently with minimal supervision
    • High level of competency with advanced computer and security systems (e.g. hardware, software, and networks)
    • Ability to communicate effectively with Information Technology and Security Systems professionals

Skills Required

  • Proficient computer skills including Microsoft Office and/or Google Applications
  • Effective oral and written communication skills
  • Active listening skills
  • Ability to assess and evaluate situations effectively
  • Ability to identify critical issues quickly and accurately
  • Attention to detail


  • Must be at least 18 years old or the minimum age required by the state, if higher
  • Must be a U.S. citizen or a foreign citizen authorized to legally work in the United States
  • Must possess a demonstrated ability to operate radio, telephone equipment and/or console monitors
  • Must possess a demonstrated working knowledge in incident response, crisis management, business continuity and emergency response
  • Subject to a drug screen to the extent permitted by law
  • Must submit to an extensive background check, including criminal history, personal references, employment and education verifications, and Department of Motor Vehicle and credit checks if applicable
  • Must be able to provide, upon job offer, a DD214 discharge document with discharge status indicated, if prior military

Physical Requirements and Environment

Environment:        Office; minimal to no work in extreme temperatures is expected

Major activity:       Working on PC while sitting; telephone use

Physical efforts to carry out job duties:  Limited, to include some standing, bending, and limited stretching and reaching.

About the Company:

EOE Minority/Female/Disabled/Veteran/Sexual Orientation/Gender Identity

G4S is an Equal Opportunity/Affirmative Action Employer
and an Alcohol- and Drug-Free Workplace

G4S will consider qualified applications with criminal histories in a manner consistent with applicable federal, state, and local laws.

If you have any questions regarding Equal Employment Opportunity, Affirmative Action or Diversity and Inclusion, or have difficulty using the online system and require an alternate method to apply, please contact our Corporate Human Resources Department at (800) 506-6265.

To receive an update on your application status, please contact our local office by following this link:

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