Flexi Crisis Worker Bicester, Oxfordshire £20 retainer, £12.50ph

Flexi Crisis Worker

Location: Bicester, Oxfordshire |
Salary: £20 retainer, £12.50ph |
Posted: 18 Jan 2019 |
Closes: 8 Feb 2019 |
Job Type: Permanent & Part-time |
Business Unit: Health Services |
Region / Division: UK & Ireland |
Reference: 7427

Role Responsibility:

Flexi Crisis Worker

Solace SARC (Bicester)

£20 retainer, £12.50ph for call outs –minimum 4 hrs paid (£8.50 for training/admin)

Flexi hours: 4 shifts per month minimum:18.00 – 06.00 (option of 2 hours overtime to 8am if required)

Job Outline

To provide on-call advocacy support for all clients accessing the SARC service.

Key Responsibilites

  • To assist with the administration and management of clients accessing the SARC service
  • To arrive at the SARC within 60 minutes in the event of a call-out
  • To offer a welcoming environment to all service users and visitors upon their arrival at the SARC
  • To provide advocacy service to all SARC clients
  • To provide sensitive and non–judgmental support, enabling the service user to regain control and self-esteem.
  • To work within a multi-disciplinary team, liaising and providing support to each other
  • To offer telephone support to SARC clients
  • To provide information to enable clients to make informed decisions in relation to the self-referral option, medical care, forensic examination, making a police report and onward referrals.
  • To produce clear record keeping/documentation and ensure it’s secure storage as per SARC policy.
  • To assess, offer and gain consent from the client for any onward referrals.
  • To ensure a high standard of DNA decontamination between forensic cases.
  • To assist with the collection of forensic samples, ensuring continuity and chain of evidence are maintained.
  • Undertake the Crisis Worker role at any location outside the SARC in order to meet service needs if required, eg Hospital, Prison, Care Home.
  • To document clearly any safeguarding concerns, complete any relevant risk assessments and liaise with the Sexual Offence Examiner, police officer and SARC office team.
  • To feedback any issues or clinical incidents to the SARC Manager
  • To maintain a SARC training matrix by attending peer supervision, appraisals, undertaking reflective practice and completing mandatory training.
  • To provide availability for a 24/7 on-call rota shift pattern.
  • To adhere Policies and Procedures produced by G4S FMS and the SARC.

Key Competencies: 

  • Effective Communication Skills
  • Advocacy Skills
  • Multi-disciplinary Team working
  • Non-judgmental


The Ideal Candidate:

Essential Skills & Knowledge 

  • Previous Experience of working with vulnerable clients.
  • Excellent
  • Communication Skills
  • Driving

Desirable Skills & Knowledge

  • Previous role working with victims of sexual assault
  • Forensic Awareness
  • Multi-Agency Working

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