Flexi Crisis Worker - West Mercia SARC Bransford, Worcestershire 15.00 - 25.00

Flexi Crisis Worker - West Mercia SARC

Location: Bransford, Worcestershire |
Salary: 15.00 - 25.00 |
Posted: 19 Dec 2018 |
Closes: 30 Jan 2019 |
Job Type: Permanent & Part-time |
Business Unit: Health Services |
Region / Division: UK & Ireland |
Reference: 7292

Role Responsibility:

Flexi Crisis Worker

SARC -The Glade (Bransford)

Pay Details: On Call - 08:00-17:00 £15 retainer

                                    17:00-08:00 £25 retainer
                     Call Out: £50 for the first 4 hours inclusive & then £12.50 thereafter

                                    £8.50 per hour for training/supervision/appraisals

Job Outline: To provide the highest level of on-call advocacy support for all clients accessing the SARC service


  • To assist with the administration and management of clients accessing the SARC service
  • To arrive at the SARC within 60 minutes in the event of a call-out
  • To offer a welcoming environment to all service users and visitors upon their arrival at the SARC
  • To provide advocacy service to all SARC clients
  • Provide sensitive, non–judgmental support, enabling the service user to regain control and self- esteem.
  • To work within a multi-disciplinary team, liaising and providing support to each other
  • To offer telephone support to SARC clients
  • To provide information to enable clients to make informed decisions in relation to the self-referral option, medical care, forensic examination, making a police report and onward referrals.
  • To produce clear record keeping/documentation and ensure it’s secure storage as per SARC policy.
  • To operate within the equality and diversity framework ensuring all staff / patients receive equal treatment at all times
  • Understands all company policies and procedures, delivers contractual obligations, quality audits and compliance to areas of responsibilities
  • To assess, offer and gain consent from the client for any onward referrals.
  • To ensure a high standard of DNA decontamination between forensic cases.
  • To assist with the collection of forensic samples, ensuring continuity and chain of evidence are maintained.
  • Undertake the Crisis Worker role at any location outside the SARC in order to meet service needs if required, erg Hospital, Prison, Care Home.
  • To document clearly any safeguarding concerns, complete any relevant risk assessments and liaise with the Sexual Offence Examiner, police officer and SARC office team.

Key Competencies: 

  • Understanding the organizational environment
  • Understanding the organizations goal and objectives
  • Supporting and working with others
  • Delivering Objectives
  • Dealing with Changing Circumstances
  • Sharing and Co-operating


The Ideal Candidate:

Essential Skills Required: 

  • Previous experience of working with
  • vulnerable people.
  • Full Driving Licence and Access to own vehicle.
  • Strong communication skills both written and oral.
  • Competent Computer Skills

Desirable Skills: 

  • Recent NHS experience
  • Experience of working with victims of sexual assault.
  • Relevant qualification in supporting victims of sexual abuse and/or physical abuse.
  • Forensic Awareness
  • Multi-Agency Working

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