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Field Monitoring Officer Belfast, United Kingdom £11.32 hourly

Field Monitoring Officer

Location: Belfast, United Kingdom |
Salary: £11.32 hourly |
Posted: 29 Jul 2022 |
Contracted Hours: Full-time |
Employee Status: Permanent |
Reference: 858

Do you like working with people?

Enjoy thinking on your feet, using your initiative and taking
responsibility for your actions?

Are you a problem solver, who's motivated and looking for a new challenge? 

G4S Electronic Monitoring Service is contracted by the Department Of Justice to provide electronic monitoring services across Northern Ireland.

Electronic monitoring technology is used to deter individuals from breaking their curfews and places a greater emphasis on rehabilitation, helping to ensure public safety across the country, while addressing the growing concerns about overcrowding in prisons. We're currently looking to expand our team of Field Monitoring Officers.

Our Field Monitoring Officer role involves going into the homes of those on curfew, whether that's alone or alongside a colleague.

It'll then be your responsibility to install, collaborate and decommission monitoring equipment, so that the person on curfew can be detected within the
boundaries of their property.

You'll check and clean equipment when it's issued and on collection, and quarantine any equipment which needs to be held for evidence.

Responding to priority visits, you'll be there to address any incidents and liaise with the Monitoring Control Centre over any issues or subject breaches.

As you need to travel regularly and continuously throughout your shift, we'll provide you with a company vehicle.

You'll keep track of equipment and make sure you complete paperwork in a timely and accurate manner.

Following standard operational procedures, you'll ensure contract compliance is maintained always.

You'll also help with ad-hoc duties and take part in meetings with both your team and your line manager.

Occasionally, you might also need to attend court, but this is rare.

Full training is provided and the role comes with a good salary; benefits package. You should hold a full driving licence and possess a high-level of customer focus. Full training will be provided.

Applicants should meet the following criteria:

• Full UK Driving License.
• Strong customer service skills.
• Able and available to work between the hours of 5pm to 3am on a rota basis (shifts are usually 5pm-3am / 6pm-4am)
• Excellent communication and interpersonal skills.
• We strongly welcome female applicants as the role will see you entering the homes of female subjects.
• The ability to manage your own diary and plan visits to subject properties

Responsibilities include:

• Responsible for visiting the homes of monitoring subjects.
• Undertake the installation and removal of curfew equipment in subject homes.
• Provide a customer focused approach always.

• Fully investigate any incidents that may occur during curfew order period.
• Check all equipment on issue and collection from subjects home.
• Complete all paperwork in a timely and accurate manner.
• Liaise with our Monitoring Control Centre over any breaches of the curfew order.
• Ensure all standard operational procedures are adhered to and contract compliance is maintained at all times.
• Attend court as required.
• Responsible for the care of any additional equipment such as PDA, Sat Nav and Hand Held Digital Units needed for effective job performance.
• Attendance at management meetings when necessary

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