Monitoring Installation Officer (Perm, 35 hr, Falkirk/Stirling)

5 weeks' holiday, contributory pension scheme, staff discounts, use of pool car, free parking at office

Job Introduction:

Falkirk/Stirling - Monitoring Installation Officer

We are looking for a dedicated Monitoring Installation Officer!

Join our established team and play a vital role in the Scottish Government's Electronic Monitoring contract. We have a strong track record of delivering excellent service for over 20 years, and we pride ourselves on being a supportive and collaborative team.

In this role, you will be responsible for:

• Installing, investigating, and decommissioning electronic monitoring equipment.

• Interacting with a diverse range of individuals during your duties.

Job Details :

• The work schedule is set, running Tuesday to Saturday, primarily during backshifts from 5:00 PM to 12:30 AM. This is due to the need to visit clients during their curfew periods.

• We offer a competitive salary of £12.54 per hour or £22,829.16 annually for a full-time 35-hour contract.

• Benefits include a company pension scheme, life assurance, 5.6 weeks of paid holiday, staff discounts

• You will be given a pool car for business use only 

• A full driving licence is mandatory, and ongoing training and development are provided.

Role Responsibility:

Key Responsibilities & Accountabilities

• Do you have experience and enjoy delivering excellent customer service whilst working as part of a team?

• Are you a people person and naturally change your style to match who you’re speaking with?

• Are you organised and able to prioritise your own workload?

• Do you want your work to have an impact and make a difference?

• Have you got a non judgemental attitude?

Key Competencies

• Acting Professionally

• Delivering Objectives

• Supporting & Working with Others

• Delivering Great Customer Service

Applicants must be over 18 years of age and able to obtain Disclosure Scotland vetting prior to taking up employment.  This vetting will be at G4S expense.

The Ideal Candidate:

The ideal candidate for the Monitoring Installation Officer role should have the following Skills & Knowledge

Essential:

• Excellent interpersonal and communication skills
• Ability to remain calm, positive and confident in a pressurised environment
• Full driving licence
• Excellent time management skills with the ability to prioritise own workload