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Family Interventions Officer Milton Keynes, Buckinghamshire £30,203.26

Family Interventions Officer

Location: Milton Keynes, Buckinghamshire |
Salary: £30,203.26 |
Posted: 23 Sep 2021 |
Closes: 7 Oct 2021 |
Job Type: Permanent & Full-time |
Business Unit: UK Central Government Services |
Region / Division: UK & Ireland |
Reference: 10531

Role Responsibility:

Family Interventions Officer

G4S Care and Rehabilitation Services

Oakhill Secure Training Centre, Milton Keynes, MK5 6AJ

Salary £30,203.26 per annum

Permanent, Full Time (40 hours per week)

Benefits: Company Pension, free on-site parking, uniform, on-site canteen, access to High Street Shop discounts, local Gym discounts and ongoing training and development


At Oakhill Secure Training Centre we look after young people aged 12 to 18 years old who have been remanded or sentenced to periods of detention. The vulnerable young people in our care can be challenging with a wide range of social and emotional complex needs. This is an environment that calls for high standards of social care and service delivery to provide a secure and stable environment for young people to develop their life skills and address the behaviours that have led them into custody. 


Oakhill Secure Training Centre works closely with the Youth Custody Services to ensure that its regimes and designs reflect best practice in residential care to prevent offending.


With experience of supporting families the successful candidate will provide professional advice, guidance and support to children and families at Oakhill as part of the G4S Invisible Walls Family Services and widen the scope and improve the quality and effectiveness of interventions offered to children and families within the Centre.


Key Responsibilities

  • Work towards Increasing the number of young people at Oakhill maintaining and improving their relationships with family and significant others through a link individual supporting them. To act as an intermediary where required.
  • Improve the induction program enabling family intervention work to start from the moment young people come into custody
  • Work towards Increasing the number of young people having regular domestic visits (aim 75%+)
  • Support children and their families (including siblings) to be more content and less stressed due to having regular, positive family contact and have a link individual.
  • Support more children into having successful resettlement back with their families/carers
  • Support Oakhill to deliver against the OPFE Strategy and a ‘coordinated strategy that will optimise prisoner family engagement and in so doing so contribute to the reduction of self-harm and violence and contraband flow with an overarching aim of reducing reoffending and derailing the intergenerational transmission of crime’ (Optimising prisoner Family Engagement 2019).
  • Assist in the business need for G4S to become the sustainable market leaders with the family and significant others strategy, recognised as the Gold Standard for this agenda nationally and internationally.
  • Support the Centre with increased compliance with Ofsted inspections, YJB Resettlement Pathways, YCS Contractual Obligations, HMIP Expectations, HMPPS Measures 2020 and G4S internal Audit.
  • Support the Centre to move away from isolated pockets of good practice, to a sophisticated, coordinated family and significant others business unit.
  • Co-ordinate/facilitate group work and individual sessions with children and their families as and when required.
  • Contribute to and liaise with colleagues at designated review meetings
  • To promote and nurture positive parent-child relationships, looking at the interaction between family members and children. Supporting people with difficult relationships.
  • To assist in the invitation of families to Achievement Ceremonies and other Centre events
  • To assist in strengthening the Centre’s communication strategy with young people and their families.
  • To be available where possible during family visits to answer questions or queries and to ensure families are treated fairly and with respect.
  • Develop and deliver a training package to further embed and drive the family strategy more widely across the Centre and through all staff.


*Please note the above responsibilities are not exhaustive and should not be viewed as an inflexible specification as it may be varied from time to time in line with the business needs.


All staff employed by G4S has the responsibility for their own Health & Safety and towards colleagues in order to assist G4S in its obligation to achieve British Safety Council Requirements at all times

The Ideal Candidate:

Essential Skills

  • Experience with supporting families
  • Ability to use Word, Excel, PowerPoint & Google (google docs, emails, calendar and virtual meetings)


Desirable Skills

  • Experience liaising with families and children


At G4S, we invest heavily in our people.  If you join us you will have a job specific induction programme to equip you with the skills and knowledge for the job. As well as ongoing support and development opportunities we offer generous holiday entitlement, company pension, an onsite gym, free onsite parking and the chance to do an extraordinary job – every day.


Equality and Diversity is an important part of G4S Care and Rehabilitation Services. We actively encourage applications from all diverse groups


 Safeguarding children and young people is our primary focus and the welfare of the child is paramount. Therefore we have a corporate responsibility to ensure that the safeguarding and our G4S values are at the centre of all we do.​


To apply for this role, you must be eligible to work in the UK and must have been resident in the UK for a minimum of 3 years.   You will also be required to undergo DBS enhanced level security clearance and will need to provide full details of your work and educational history covering the last 10 years as part of the screening process

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