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Dispatcher Charlotte, North Carolina $13.50 - $15.50

Dispatcher

Location: Charlotte, North Carolina |
Salary: $13.50 - $15.50 |
Posted: 19 Aug 2019 |
Closes: 19 Sep 2019 |
Job Type: Permanent & Full-time |
Business Unit: US Secure Solutions |
Region / Division: North America |
Reference: G4S/TP/3742188/166327

Job Introduction:

The world's leading private security organization, G4S, has an immediate job opportunity for a Dispatcher. In this position, your primary responsibilities are to acknowledge and dispatch for alarms by using state of the art situation management software. You will handle access control issues, fire and burglar alarm systems while maintaining knowledge of upgrades and changes. You will also handle both emergency and non-emergency police and medical requests. In addition, you must determine the proper response to activations as well as determine if systems are operating correctly. Dispatchers must also be able to multi-task and perform computer data entry while callers are on the phone or radio.

G4S is a security provider for the United States government, fortune 500 companies, nuclear power plants, oil and gas companies, airport, ports, banks, hospitals, factories, warehouses, commercial facilities, residential communities and much more.

As a full time employee of G4S, you will be entitled to the following benefits:

  • Major Medical, Dental and Vision
  • Paid vacation
  • 401K
  • Opportunities for additional training to aid in your professional development

 

As an employee you will also be able to participate in the Promote Me! Community. Promote Me! is available to interested current employees as a way to express interest in further advancement, as well as gain information and encourage professional development.

Further, as a current employee you will be eligible to participate in large group rates for the following benefits:

  • Critical Illness
  • Accident Insurance
  • Whole Life Insurance
  • Individual Short-Term Disability
  • Pre-Paid Legal Services
  • Identity Theft Services
  • Pet Insurance

 

In addition, G4S provides benefits that are automatically available to all full or part-time employees, whether you enroll in a G4S insurance plan or not. And with no premiums to pay!

  • RxCut Pharmacy Discount Program
  • Doctor on Demand
  • Qualsight LASIK Savings
  • Perks at Work: G4S Employee Discount Program
  • Alliant Credit Union
  • Purchasing Power
  • Active & Fit: G4S Fitness Center Membership
  • FinFit: Financial Wellness Program
  • DailyPay: Access your pay when you need it

 

G4S offers job security, excellent pay and benefits, and career opportunities. We offer entry level careers, management careers, sales careers and executive careers across the United States and internationally.


Role Responsibility:

Specific Duties and Essential Functions

  • Alarm monitoring and response; sound alarms or call police, fire department or EMS in case of emergency
  • Access control; direct officers to unlock/lock doors as requested by authorized personnel
  • Customer service; provide assistance to faculty, students and visitors in a courteous and professional manner
  • Maintain accurate daily activity reports as required


The Ideal Candidate:

Education, Licenses and Certifications Required

  • Must possess a high school diploma or equivalent
  • Must possess the ability to meet and maintain any applicable State licensing or certification requirements

Type and Length of Specific Experience Required

  • Minimum six (6) months dispatch experience using Computer Aided Dispatch (CAD) system
  • Must possess DCI Certification to access state Department of Motor Vehicle records
  • Must possess one or more of the following:
    • Associate's degree or higher in any discipline
    • Service on the active duty military, military reserves or National Guard
    • Service in auxiliary police or police cadets
    • Meaningful and verifiable work history
    • A minimum of one (1) year verifiable and successful security experience

Skills Required

  • Demonstrated ability to operate radio or telephone equipment and/or console monitors
  • Proficiency with Microsoft Office applications
  • Effective oral and written communication skills
  • Active listening skills
  • Ability to assess and evaluate situations effectively
  • Ability to identify critical issues quickly and accurately
  • Attention to detail

Other

  • Must be at least 21 years old or the minimum age required by the State, if higher
  • Must be a U.S. citizen or a foreign citizen authorized to legally work in the United States
  • Subject to a drug screen to the extent permitted by law
  • Must be able to provide, upon job offer, a DD214 discharge document with discharge status indicated, if prior military
  • Upon acceptance of a job offer, must be able to pass the following:
    • MMPI - Psychological testing
    • Physical exam

Physical Requirements and Environment

Environment: Office

Major activity: Working on PC and using telephone/radio while sitting

Physical efforts to carry out job duties: Limited to include some standing, bending, light lifting, and limited stretching and reaching

 


About the Company:

EOE Minority/Female/Disabled/Veteran/Sexual Orientation/Gender Identity

G4S is an Equal Opportunity/Affirmative Action Employer
and an Alcohol- and Drug-Free Workplace

If you have any questions regarding Equal Employment Opportunity, Affirmative Action or Diversity and Inclusion, or have difficulty using the online system and require an alternate method to apply, please contact our Corporate Human Resources Department at (800) 506-6265.

 

To receive an update on your application status, please contact our local office by following this link: http://www.g4s.us/en/Contact-Us/Local-Offices


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