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Director, Human Resources - Enterprise Accounts Seattle, WA Competitive plus Great Benefits

Director, Human Resources - Enterprise Accounts

Location: Seattle, WA |
Salary: Competitive plus Great Benefits |
Posted: 1 Dec 2020 |
Closes: 1 Feb 2021 |
Job Type: Permanent & Full-time |
Business Unit: US Secure Solutions |
Region / Division: North America |
Reference: G4S/TP/L710250/201454

Job Introduction:

Hiring Now!

The world's leading private security organization, G4S, has an immediate job opportunity for a Director, Human Resources, Enterprise Accounts.  The Director, Human Resources, Enterprise Accounts is responsible for supporting the growth and retention of the company’s largest and most strategic customers through managing all aspects of the Human Resources department. This position will oversee the discipline/grievance process, personnel records, background screening, group insurance administration and monthly reconciliation, Workers’ Compensation, unemployment claims, Affirmative Action planning, and leave of absence. The Director, Human Resources, Enterprise Accounts is also responsible for ensuring compliance with corporate policies and applicable federal, state and local laws.

The Director, Human Resources, Enterprise Accounts will be assigned exclusively to high-priority clients, to best serve and further our partnership. This position will assist the Enterprise and Strategic Accounts by maintaining primary responsibility of setting strategy recruiting, training, and human resources for the clients.

G4S is a security provider for the United States government, fortune 500 companies, nuclear power plants, oil and gas companies, airport, ports, banks, hospitals, factories, warehouses, commercial facilities, residential communities and much more.

As a full time employee of G4S, you will be entitled to the following benefits:

  • Major Medical, Dental and Vision
  • Paid vacation
  • 401K
  • Opportunities for additional training to aid in your professional development

As an employee you will also be able to participate in the Promote Me! Community. Promote Me! is available to interested current employees as a way to express interest in further advancement, as well as gain information and encourage professional development.

Further, as a current employee you will be eligible to participate in large group rates for the following benefits:

  • Critical Illness
  • Accident Insurance
  • Whole Life Insurance
  • Individual Short-Term Disability
  • Pre-Paid Legal Services
  • Identity Theft Services
  • Pet Insurance

In addition, G4S provides benefits that are automatically available to all full or part-time employees, whether you enroll in a G4S insurance plan or not. And with no premiums to pay!

  • RxCut Pharmacy Discount Program
  • Doctor on Demand
  • Qualsight LASIK Savings
  • Perks at Work: G4S Employee Discount Program
  • Alliant Credit Union
  • Purchasing Power
  • Active & Fit: G4S Fitness Center Membership
  • FinFit: Financial Wellness Program
  • DailyPay: Access your pay when you need it

G4S offers job security, excellent pay and benefits, and career opportunities. We offer entry level careers, management careers, sales careers and executive careers across the United States and internationally.

Role Responsibility:

Specific Duties and Essential Functions

  • Coordinate with the Enterprise and Strategic Account Team and Labor scheduling on new hire availability, qualifications and current/future demand
  • Ensure Recruiter has knowledge of open positions and Job Description for open positions and has been trained to maximize his or her effectiveness in filling those positions
  • Identify staffing needs for the assigned clients
  • Monitor and track candidates received, interviewed, and hired against open positions
  • Administer leaves of absence, FMLA, PTO, etc.; Employee Relations activity, disciplinary actions; Comp Stat participation; Implementing Customer transitions; Workers Comp management; Unemployment claims management, and employee records changes in PeopleSoft
  • Work with G4S Enterprise and Strategic Account Team to ensure they maximize all opportunities and use all tools available for employee retention and development
  • Ensure compliance with company HR policies and applicable federal, state, and local laws
    Attend weekly meetings with the Enterprise and Strategic Account Team to align organizational goals and targets
  • Take complaints concerning discrimination, sexual harassment, and workplace harassment and provide investigative assistance when necessary in such matters; provide guidance and support for supervision concerning employee relations and disciplinary action
  • Conduct Recruiter and Human Resources Generalist training and development
  • Identify, in coordination with the Enterprise and Strategic Account Team, opportunities for employee retention and development
  • Ensure that employee appraisals are conducted correctly and in compliance with the annual schedule
  • Ensure that managers are engaged in Performance Management with their employees
  • Affirmative Action Program compliance and planning.  Oversight of all recruiting, selection, and placement processes.  Implement corrective actions as needed
  • Ensure overall contract compliance regarding employee basic and preferred qualifications, screening, training, and licensing

The Ideal Candidate:

Education, Licenses and Certifications Required

  • Must possess one or more of the following:
    • Bachelor’s Degree in Human Resources, Public Relations, Business, or related degree combined with 1 year of Human Resources management/supervisory experience
    • Associate’s Degree in Human Resources, Public Relations, Business, or related degree combined with 3 years of Human Resources management/supervisory experience
    • High School diploma or equivalent combined with 5 years of Human Resources management/supervisory experience

Type and Length of Specific Experience Required

  • Work history must include:
    • Sound understanding of personnel and compliance records management
    • Sound understanding of policy interpretation and implementation
    • Strong ability to maintain a professional workforce and assisting in the recruitment and staffing of the organization
    • Strong consultative, analytical and problem-solving skills
    • Ability to communicate effectively with leadership
    • Ability to manage the performance review process and assist other management positions in completing performance reviews

Skills Required

  • Proficient computer skills including Microsoft Office
  • Effective oral and written communication skills
  • Active listening skills
  • Ability to assess and evaluate situations effectively
  • Ability to identify critical issues quickly and accurately
  • Attention to detail


  • Must be at least 18 years old or the minimum age required by the state, if higher
  • Must be a U.S. citizen or a foreign citizen authorized to legally work in the United States
  • Subject to a drug screen to the extent permitted by law
  • Must be able to provide, upon job offer, a DD214 discharge document with discharge status indicated, if prior military

Physical Requirements and Environment

Environment:         Office; minimal to no exposure to extreme temperatures is expected

Major Activity:        Working on PC while sitting, telephone use

Physical efforts to carry out job duties:  Limited, to include some standing, bending, limited stretching and reaching.

About the Company:

EOE Minority/Female/Disabled/Veteran/Sexual Orientation/Gender Identity

G4S is an Equal Opportunity/Affirmative Action Employer
and an Alcohol- and Drug-Free Workplace

G4S will consider qualified applications with criminal histories in a manner consistent with applicable federal, state, and local laws.

If you have any questions regarding Equal Employment Opportunity, Affirmative Action or Diversity and Inclusion, or have difficulty using the online system and require an alternate method to apply, please contact our Corporate Human Resources Department at (800) 506-6265.

To receive an update on your application status, please contact our local office by following this link:

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