Detainee Custody Officer - Gatwick Immigration Centre BN11 3AW £25,532.78 pa or £12.27 ph

Detainee Custody Officer - Gatwick Immigration Centre

Location: BN11 3AW |
Salary: £25,532.78 pa or £12.27 ph |
Posted: 11 Sep 2019 |
Closes: 6 Nov 2019 |
Job Type: Permanent & Full-time |
Business Unit: UK Central Government Services |
Region / Division: UK & Ireland |
Reference: 8080

Role Responsibility:

Brook House, Perimeter Road South, Gatwick Airport, West Sussex, RH6 0PQ


Salary: £25,532.78 per annum or £12.27 per hour


Benefits include a company pension, holiday entitlement, free on-site parking, free shuttle bus from the local Gatwick station and extensive training and development


Full Time - 40 hours per week (Shift Work) 


G4S is responsible for providing a safe and supportive environment for people being detained due to their immigration status. Our two Immigration Removal Centres, Brook House and Tinsley House can accommodate just under 600 male detainees with an ever changing population from a variety of backgrounds, all with different faiths, beliefs and values.


We’re looking for people with great life skills, empathy and integrity to join our team of Detainee Custody Officers (DCO).


Working in an Immigration Removal Centre isn’t just about keeping people detained.  With a calm, firm but fair and non-judgemental approach, you’ll also need to be a listener, counsellor and peacekeeper.  Working as part of a disciplined and professional team is vital in this 24/7 environment.  All these qualities coupled with a vigilant and versatile approach are what make an exceptional DCO.


Whatever job you do now, you may have the skills needed to change your career.  This is what some of our Detention Custody Officers have done.   This is a challenging role where no two days are the same but there is a real opportunity to make a difference to people’s lives.  In terms of your own development, we can support you into a range of roles across the centres and beyond and really look to enhance your career. The Centre operates 24 hours per day, 7 days a week, 365 days per year and there are a variety of shift patterns available including Days, Nights, Earlies and Lates.   All shift patterns are agreed in advance over a rolling period to enable you actually achieve a work-life balance.


The Ideal Candidate:

To be successful in this role you will have excellent interpersonal skills including problem solving and conflict resolution, together with a real passion to provide care.  You’ll also be able to demonstrate integrity, resilience and communications skills that can transgress linguistic and cultural barriers.


Should you be successful in joining us you will attend an 8 week training and shadowing course which includes 5 days of Control and Restraint (C&R) training. C&R is a physically and mentally demanding element of the course that you must pass in order to become a DCO and as such you should have a reasonable level of fitness and mobility.


At G4S, we invest heavily in our people.  If you join us we’ll equip you with the skills and knowledge for the job. As well as ongoing support and development opportunities we offer competitive holiday entitlement, Company pension, Company sick pay, free uniform, free onsite parking and the chance to do an extraordinary job – every day.


Please note that these vacancies are subject to a 5 year checkable history and the vetting standards set by G4S and the Secretary of State for the Home Office.


If you join us, you can be sure that you’ll find a secure, friendly and professional working environment and be given all the support, training and encouragement you need to build and develop a successful career with us




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