Data Performance Coordinator Milton Keynes, Buckinghamshire £22,500 - £24,500

Data Performance Coordinator

Location: Milton Keynes, Buckinghamshire |
Salary: £22,500 - £24,500 |
Posted: 14 Feb 2020 |
Closes: 28 Feb 2020 |
Job Type: Permanent & Full-time |
Business Unit: UK Central Government Services |
Region / Division: UK & Ireland |
Reference: 8634

Role Responsibility:

Data Performance Coordinator

Oakhill Secure Training Centre, Oakhill, Nr Milton Keynes

Salary range £22,500 - £24,500 per annum

Full-Time (40 hours per week)

Oakhill Secure Training Centre forms part of G4S Custodial and Detention Services who work closely with the Home Office, Youth Custody Services for England and Wales and the Ministry of Justice to ensure that its regimes and designs reflect best practice in residential care to prevent offending.

At Oakhill Secure Training Centre, we look after young people aged 12 to 18 years old who have been remanded or sentenced to periods of detention. The vulnerable young people in our care can be challenging with a wide range of social and emotional complex needs. This is an environment that calls for high standards of social care and service delivery to provide a secure and stable environment for young people to develop their life skills and address the behaviours that have led them into custody. 

We are looking for an experienced Data Performance Coordinator to provide provision of all Management Information Systems, compliance and performance data and information within the education department at Oakhill Secure Training Centre. With background of working in a busy office environment you will have proven experience of collecting, analysing and disseminating information.

Key Responsibilities

  • Liaison with Compliance Manager to ensure accurate submission of classroom efficiency/Key Performance targets/Key Work Skills returns on a weekly/monthly basis
  • Prepare, monitior and analyse data and information for departmental weekly and monthly reports
  • Monitoring of the Purposeful Hours/Regime Hours activity for the department and to ensure that all hours are claimed accurately with appropriate audit information to support these claims
  • To monitor and quality control accurate records of attendance, punctuality, retention, attainment, Welsh language, diversity and location of learners in conjunction with and adherence to issued guidance.
  • To identify trends within the MIS information and cascade information to Curriculum Managers to improve the quality of provision
  • To analyse Basic Skills Assessment results in liaison with Curriculum Management Team to ensure that we are offering the correct Basic Skills provision to meet the needs of our learners
  • To monitor allocation waiting lists for the education department and liaise with the Curriculum Management team where appropriate for allocations.
  • To publish and update all promotional literature for the department including corporate web content, Options Menu and Course Information Booklet.
  • To benchmark data against regional and national datasets to highlight performance.
  • To ensure that student voice is heard through focus groups and learner questionnaires, ensuring dissemination of information and task and finish groups where appropriate.
  • To actively address issues of diversity and provide information to the Diversity Manager to ensure that we are offering equal opportunities to our Learning & Skills provision
  • To act as a focal point for the SMT with relation to MIS information for the department
  • To monitor departmental budget spend in liaison with the HoE and further develop quality and value for money control for resources, including the use of the Business Portal system and purchase requisitions.
  • Supervision of administration staff within the department including facilitating time and attendance using the KRONOS system to ensure optimum use of staff resources against a busy department.
  • To ensure compliance with ULN learner registration via the LRS website
  • To ensure compliance with all essential funding task requirements from the Meganexus system.
  • To respond within KPI deadlines to prisoner queries, complaints and public correspondence.
  • To ensure that all administration tasks within the department are covered in times of staff absence.
  • To facilitate staff development events to ensure current knowledge of MIS requirements and system
  • To have a working knowledge of, and facilitate cover for the key accountabilities of others in your department.
  • Any other tasks as directed by the Head of Education.

The Ideal Candidate:

Essential Skills

Formal Education:  Educated to GCSE standard or equivalent.  Preferably educated to A-Level standard.                          

Technical Education:  IT skills, e.g. word processing, data processing and analysis to an Advanced Level.  Previous use and knowledge of relational databases is useful.


It is every employee’s responsibility to promote and safeguard the welfare of children and young persons he/she is responsible for or comes into contact with. Therefore every employee will be required to hold a current enhanced DBS (Disclosure & Barring Scheme) certificate.

Please note that these vacancies are subject to a 10 year checkable history and the strict vetting standards set by G4S and the Youth Custody Service are exempt from the Rehabilitation of Offenders Act.

You must be eligible to work in the UK and must have been resident in the UK for a minimum period of 3 years. You will also need to provide full details of your employment and education history for the last 10 years as part of the security screening process for this role.

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