Customer Assistant Bristol £9.14 per hour in the first 6 months, increasing to £9.44 from 6-12 months and to £9.74 per hour after 12 months

Customer Assistant

Location: Bristol |
Salary: £9.14 per hour in the first 6 months, increasing to £9.44 from 6-12 months and to £9.74 per hour after 12 months |
Posted: 1 Feb 2019 |
Closes: 1 Apr 2019 |
Job Type: Permanent & Full-time |
Region / Division: UK & Ireland |
Reference: G4S/CD/6396

Uniform, Annual Leave, Pension

Job Introduction:

G4S is the largest secure solutions company in the world, the second largest private employer on the London Stock Exchange and one of Britain’s top Employers. Our Cash Management Solutions business has expertise in cash and valuables transportation, cash processing, ATM and cash centre outsourcing, secure storage and retrieval.

As an employee of G4S Cash Solutions, each role will have specific responsibilities for the identification, management and control of risk in order to safeguard the business, staff, customers, assets and reputation. Every G4S employee has a role to play in understanding and supporting the business in embedding effective risk management controls and assurance and be integral to the effectiveness and success of G4S.

Role Responsibility:

  • Working in a team of two in a purpose built small high street unit

  • Meeting and greeting customers and helping them to use machines for deposits, balance enquiries

  • Ensuring that all operating, security and health and safety procedures and constantly adhered to

  • Utilising a variety of cash management systems and performing basic maintenance and trouble-shooting on machines, e.g. changing receipt rolls in machines

  • Ensuring all necessary paperwork and / or entries is completed accurately

  • Replenishment of cash and coin into machines as and when required

  • Check the integrity of customers deposits

  • Splitting deposited cheques, complete relevant paperwork and send to relevant processing hub

The Ideal Candidate:

  • You will need to be confident communicating with customers face to face

  • You will be confident and comfortable working by self and being security conscious

  • An appropriate level of numeracy, accuracy and attention to detail

  • You enjoy having a real mix of duties and be able to appropriate plan and prioritise your working activities

  • Happy to work under monitored security cameras

  • Confident in following specific procedures and instructions as well as making decisions during your day

  • Good IT skills and the ability to carry out basic maintenance on machines

  • You must be continuously focused on providing an exemplary service to the customers who use the high street unit by being efficient, flexible, professional, helpful and respectful and at all times and security conscious

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