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Custody Officer - Lead Fullerton, California $21.00 - $22.00

Custody Officer - Lead

Location: Fullerton, California |
Salary: $21.00 - $22.00 |
Posted: 14 May 2020 |
Closes: 14 Jun 2020 |
Job Type: Permanent & Full-time |
Business Unit: US Secure Solutions |
Region / Division: North America |
Reference: G4S/TP/2985559/191512

Job Introduction:

Hiring Now!

                                               *Female Applicants Preferred*

The world's leading private security organization, G4S, has an immediate job opportunity for a Custody Lead Officer. As a Custody Lead Officer, you will be responsible for the professional operation, administration, and quality assurance of uniformed security services, and for supporting jail operations at existing G4S staffed facilities. This position is responsible for the safety and welfare of incarcerated individuals, will livescan arrestees, and will complete all required booking documents for induction into the jail facility. This custody officer will also be required to feed the inmates and conduct hourly cell checks to insure their well-being. At times the custody officer may be required to transport inmates to a hospital or another detention facility in the client’s specialized transportation van.

G4S is a security provider for the United States government, fortune 500 companies, nuclear power plants, oil and gas companies, airport, ports, banks, hospitals, factories, warehouses, commercial facilities, residential communities and much more.

As a full time employee of G4S, you will be entitled to the following benefits:

  • Major Medical, Dental and Vision
  • Paid vacation
  • 401K
  • Opportunities for additional training to aid in your professional development

As an employee you will also be able to participate in the Promote Me! Community. Promote Me! is available to interested current employees as a way to express interest in further advancement, as well as gain information and encourage professional development.

Further, as a current employee you will be eligible to participate in large group rates for the following benefits:

  • Critical Illness
  • Accident Insurance
  • Whole Life Insurance
  • Individual Short-Term Disability
  • Pre-Paid Legal Services
  • Identity Theft Services
  • Pet Insurance

In addition, G4S provides benefits that are automatically available to all full or part-time employees, whether you enroll in a G4S insurance plan or not. And with no premiums to pay!

  • RxCut Pharmacy Discount Program
  • Doctor on Demand
  • Qualsight LASIK Savings
  • Perks at Work: G4S Employee Discount Program
  • Alliant Credit Union
  • Purchasing Power
  • Active & Fit: G4S Fitness Center Membership
  • FinFit: Financial Wellness Program
  • DailyPay: Access your pay when you need it

G4S offers job security, excellent pay and benefits, and career opportunities. We offer entry level careers, management careers, sales careers and executive careers across the United States and internationally.


Role Responsibility:

Specific Duties and Essential Functions

  • Provide supervision to custody officers; oversee disciplinary process; oversee the staffing and scheduling for custody officers (e.g., review payroll and billing for accuracy); oversee that contract-required training and screening elements for custody officers have been met, quality assurance and contract compliance; manage overtime
  • Inventory and control all G4S and client equipment under his or her supervision
  • Monitor the existing inmates and ensure that they are secured and safe in their cells
  • Process and book new inmates into the jail facility to include livescan fingerprinting
  • Feed inmates hourly and conduct hourly checks to ensure their well-being;  Warm up and serve pre-packaged meals to inmates at prescribed time periods
  • Livescan arrestees
  • Transport inmates to another detention facility or hospital in the client’s specialized transportation van
  • Watch for irregular or unusual conditions that may create security concerns or safety hazards
  • Sound alarms or alert police or fire department in case of fire or presence of unauthorized persons
  • Permit authorized persons to enter properties and monitor entrances and exits
  • Investigate and prepare reports on accidents, incidents, and suspicious activities; prepare required reports for client and G4S management
  • Provide exceptional customer service: serve as the management liaison between our internal and external customers, providing assistance in a courteous and professional manner

The Ideal Candidate:

Education, Licenses and Certifications Required

  • Must possess a high school diploma or equivalent
  • Must possess a current and valid Bureau of Security and Investigative Services (BSIS) Security Officer License issued by the State of California
  • Must possess a Standards and Training for Corrections (STC) Title 15 Core Course certification
  • Must possess a current and valid driver's license

Skills Required

  • Proficient computer skills including Microsoft Office
  • Effective oral and written communication skills
  • Active listening skills
  • Ability to assess and evaluate situations effectively
  • Ability to identify critical issues quickly and accurately
  • Attention to detail

Type and Length of Specific Experience Required:

  • Must possess a minimum of one (1) year of security experience in a correctional environment as one or more of the following
    • Custody officer
    • Detention officer
    • Police officer


  • Must be at least 18 years old or the minimum age required by the state, if higher
  • Must be a U.S. citizen or a foreign citizen authorized to legally work in the United States
  • Must have access to reliable transportation
  • Subject to a drug screen to the extent permitted by law
  • Must be able to provide, upon job offer, a DD214 discharge document with discharge status indicated, if prior military

Physical Requirements and Environment

Environment:  Indoor and outdoor, temperature ranges from moderate to extreme cold and heat

Major activity:  Walking, standing, speaking, listening, observing

Physical efforts to carry out job duties:  Standing, walking, and sitting.  Minimal to no stooping or kneeling, light lifting

About the Company:

EOE Minority/Female/Disabled/Veteran/Sexual Orientation/Gender Identity

G4S is an Equal Opportunity/Affirmative Action Employer
and an Alcohol- and Drug-Free Workplace

G4S will consider qualified applications with criminal histories in a manner consistent with applicable federal, state, and local laws.

If you have any questions regarding Equal Employment Opportunity, Affirmative Action or Diversity and Inclusion, or have difficulty using the online system and require an alternate method to apply, please contact our Corporate Human Resources Department at (800) 506-6265.

To receive an update on your application status, please contact our local office by following this link:

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