Courier - Multi Drop Truro £9.09 in first 6 months, rising to £9.39 after 12 months

Courier - Multi Drop

Location: Truro |
Salary: £9.09 in first 6 months, rising to £9.39 after 12 months |
Posted: 22 Oct 2021 |
Closes: 19 Nov 2021 |
Job Type: Full Time and Permanent |
Region / Division: UK & Ireland |
Reference: G4S/CD/7234

Pension, Life Assurance, Employee Assistance Programme, Bank Holiday payment (if worked), Up to 5 Week's Holiday, SIA Licence

Job Introduction:

G4S is the largest secure solutions company in the world and one of Britain’s top Employers. Our Cash Management Solutions business has expertise in secure logistics and payment services including cash and valuables transportation, cash processing, ATM and cash centre outsourcing, secure storage and retrieval and merchant services.


As an employee of G4S Cash Solutions, each role will have specific responsibilities for the identification, management and control of risk in order to safeguard the business, staff, customers, assets and reputation. Every G4S employee has a role to play in understanding and supporting the business in embedding effective risk management controls and assurance and be integral to the effectiveness and success of G4S.


Role Responsibility:

Main Purpose of Job

We currently have a number of opportunities for Couriers to join our team and be a part of our continued success. As a Courier you will be at the very heart of our operation. Your primary responsibility will be to drive a car-sized, easily manoeuvrable vehicle to collect and deliver small quantities of cash to and from our customers. You will complete daily work tasks within customer’s contractual agreements and discretely collect or deliver customer’s cash to and from their premises. Collected cash will then be carried back to your vehicle.  It’s a role that requires a Driving Licence plus you must have vigilance, concentration and common sense as well as the ability to build strong relationships with our customers. You will also need to work within the company procedural guidelines to ensure a high quality of service is consistently maintained with optimum efficiency. Due to the nature of the industry in which we operate, you will need to be confident working to stringent procedures within a highly regulated environment. This will ensure that our service remains superior and that our customers’ requirements are met with optimum efficiency.


Key Tasks & Responsibilities

  • To safely drive a small vehicle on all roads including pedestrianised areas

  • Deal confidently and safely with situations that may arise on the pavement when carrying cash and valuables

  • Comply with UK Domestic Drivers hours legislation 

  • Collect and deliver cash (including bags of coin) to and from our small and medium sized customers and safely carry collected cash back to the vehicle.  Making one trip across the pavement at each customer.

  • To maintain a discrete professional profile when collecting the customer’s cash so as not to attract any undue attention

  • Follow our closely defined mandatory procedures at all times

  • Maintain a valid Cash and Valuables in Transit SIA licence (provided by the Company)

  • Be aware of the needs of  our small and medium sized customers and strive to meet them every time

  • Build strong customer relationships with the many customers you visit

  • To learn how to operate our track and trace hand-held computers

  • When appropriate take steps to protect both yourself and our customers’ cash

  • Maintain the highest standards of security to minimize the risk of theft

  • Proactively learn from the experience of others

  • Work with your colleagues in achieving objectives


The Ideal Candidate:

So what makes a successful Courier?

To succeed as a G4S Courier, you will need to hold a valid B Class driver’s licence (with no more than 6 penalty points). You will need to be confident in communicating with customers and colleagues in both written and spoken English and an appropriate level of numeracy is also very important. You will need to be confident following specific procedures and instructions and be able to work to tight deadlines.


  • Previous experience in a driving role would be extremely beneficial, as would experience using IT and computer systems.

  • Finally, you must be continuously focused on providing a top notch service to our customers by being efficient, flexible and at all times security conscious.


Pay starts at £9.09 for first 6 months, rising to £9.19 after 6 months, rising to £9.39 after 12 months


If this o

We also have some specific security criteria that you will need to meet:

  • You must be able to pass a criminal record check as well as a personal credit and ID check.

  • You must also have a 10 year employment/unemployment/educational history that we can check and verify.

  • You will need to be prepared to undergo airport style searches when entering and leaving our premises and be comfortable working within a secure and confined environment.

  • An SIA licence would be beneficial.


We’ll provide all the training and support to help you progress as a key member of a world-class team. And in addition to a culture that believes in promoting from within, we offer up to five weeks’ paid holiday, paid overtime, pension scheme, life assurance, health checks, free uniform and We Care; 24/7 access to online GP, mental health support and virtual wellbeing.


This role will be subject to a medical review, which may include a medical assessment with an occupational health practitioner.



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