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Core Account Executive Sutton Park House £24k

Core Account Executive

Location: Sutton Park House |
Salary: £24k |
Posted: 14 Oct 2020 |
Closes: 20 Oct 2020 |
Job Type: Permanent & Full-time |
Region / Division: UK & Ireland |
Reference: G4S/CD/7071

£24k Basic Salary with a further £11k On Target Commission


Job Introduction:

G4S is the largest secure solutions company in the world, the second largest private employer on the London Stock Exchange and one of Britain’s top Employers. Our Cash Management Solutions business has expertise in cash and valuables transportation, cash processing, ATM and cash centre outsourcing, secure storage and retrieval.

As an employee of G4S Cash Solutions, each role will have specific responsibilities for the identification, management and control of risk in order to safeguard the business, staff, customers, assets and reputation. Every G4S employee has a role to play in understanding and supporting the business in embedding effective risk management controls and assurance and be integral to the effectiveness and success of G4S.

 

 

 

 


Role Responsibility:

Reporting to the Manager of Core Accounts, the role will be responsible for delivering growth, account retention and account development within a core client and prospect base within the Core market segment portfolio. This will be achieved by effectively managing the relationships with existing and new core accounts and liaison with internal business teams to ensure customer requirements are delivered to and met.

Key Tasks & Responsibilities

  • Effectively resolve client issues and meet client requirements, through effectively managing the internal network 

  • Develop and maintain an appropriate client contact base, across the client portfolio

  • Discuss and analyse end user requirements to identify the correct G4S services to sell

  • Achieve all growth, revenue and retention targets across the core account portfolio
  • Identify areas of growth and realise these opportunities, with targeted accounts across the portfolio

  • Deliver against agreed contact strategy and account plans, call volume etc. KPIs

  • Plan, organise and effectively manage priorities on a day to day basis 

  • Develop and actively manage own sales pipeline, using CRM

  • Ensure inclusion and timely response to RFP/RFIs.

  • Identify growth accounts requiring key account management
  • Utilise understanding of the G4S Solutions suite, to meet client needs and generate additional revenue growth across the portfolio 

  • Maintain up to date G4S product knowledge and competitor product knowledge 

  • Participate actively in supporting best practice and “best in class” sales initiatives across the team

  • To work with professionalism, honesty and integrity maintaining confidentiality at all times

  • Treat people fairly, with respect, impartiality and consistency

  • To undertake all other reasonable duties as requested

  • To work as a team player in a fast paced and often stressful environment

  • Work with the Customer Experience and Contract Management teams to help accelerate customer on- boarding and on-going customer satisfaction


The Ideal Candidate:

 

  •  Graduate calibre or equivalent

  • Enthusiastic and highly motivated individual

  •  Sales driven

  •  Previous account management experience

  •  Previous telephone sales and account management skills

  •  Previous Sales CRM experience (e.g. Salesforce)

  •  Proven ability to be resilient under pressure

  •  Excellent communication skills

  •  Track record of success in B2B sales

Competencies

Essential Universal Competencies

  • Working with People

  •  Relating and Networking 

  •  Persuading and Influencing

  •  Presenting and Communicating Information

  •  Delivering Results and Meeting Customer Expectations

  •  Achieving Personal Work Goals and Objectives

Desirable Universal Competencies

  •   Applying Expertise and Technology

  • Adapting and Responding to Change

  •  Coping With Pressures and Setbacks

  •  Entrepreneurial and Commercial Thinking

Sales Cycle Competencies

  • Satisfying the Customer

  • Building Desire

  • Creating Options

  • Managing and Growing

  • Closing the Sale

  • Making Contact

  • Developing a Game Plan

  • Presenting


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