Control Room Officer

Location: Oxford, United Kingdom |
Salary: 10.14 hourly |
Posted: 18 Nov 2020 |
Business Unit: UK Secure Solutions |
Contracted Hours: Full-time |
Employee Status: Permanent |
Reference: 200001ZS-internal

We are looking for an inquisitive and proactive Control Room Officer to join the response team working for a prestigious carmanufacturing company in Oxford. In order to be successful for this position you must have excellent communication and thrive in a high pressure environment.

The main responsibility of the Control Room Officer is to work alongside the Protective Service Team by dispatching them to emergencies on site which will include medical and fire emergencies. You will also be required to:

  • Effectively assist with a wide range of enquiries and requests from staff, visitors and contractors on site.

  • Recognise conflict situations and inform the Protective Services Team.

  • Assist as instructed by appointed persons in any incident that might impact on the business.

  • Report to the Protective Services Supervisor all faults, perceived Health and Safety hazards and unsafe working practices.

If you are looking for an exciting role with genuine progression then this could be the position for you.

Due to the nature of this role you must:

  • Be a confident communicator, both written and verbal

  • Be able to demonstrate experience in a fast paced customer facing or security role

  • Be able to demonstrate you can think and act quickly in emergency situations or whilst under pressure

  • Be fully IT literate


Join G4S and you can also enjoy real career progression with a large international company - as the world’s leading provider of security solutions, we offer loads of training and support. You’ll be in safe hands from our induction and on-site training to regular reviews and welfare checks with our managers. 


  • 5.6 weeks holiday per year, 8 of these will be in lieu of bank holidays (worked or not worked)
  • Workplace Pension Scheme
  • Great 4 Savings Employee Discount Scheme
  • Progression, training and development opportunities

Click apply to be redirected to our careers website to complete your application. As this is a security role we’re required by law to ask a number of screening questions. You’ll only have to do this once to be eligible to apply for our wide range of security roles at G4S so we’ve made this as quick as possible.

In the current situation surrounding Coronavirus, the safety and security we provide to our customers, their premises and our staff continues to be our priority. We are taking steps to ensure our selection and onboarding processes can continue during this time in the safest way possible. Unfortunately, this does mean we are currently unable to offer the opportunity to put you through the training course required to obtain your SIA licence, therefore we can only consider applications from licenced candidates at this time. 

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