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Contract Management Co-Ordinator Sutton £22895 inc London Weighting

Contract Management Co-Ordinator

Location: Sutton |
Salary: £22895 inc London Weighting |
Posted: 21 Jun 2021 |
Closes: 22 Jun 2021 |
Job Type: Permanent & Full-time |
Region / Division: UK & Ireland |
Reference: G4S/CD/7126

In addition to competitive pay, we offer up to five weeks’ paid holiday, pension scheme, life assurance, health checks. We also believe in promoting our best people from within the business.


Job Introduction:

G4S is the largest secure solutions company in the world, the second largest private employer on the London Stock Exchange and one of Britain’s top Employers. Our Cash Management Solutions business has expertise in cash and valuables transportation, cash processing, ATM and cash centre outsourcing, secure storage and retrieval.

As an employee of G4S Cash Solutions, each role will have specific responsibilities for the identification, management and control of risk in order to safeguard the business, staff, customers, assets and reputation. Every G4S employee has a role to play in understanding and supporting the business in embedding effective risk management controls and assurance and be integral to the effectiveness and success of G4S.


Role Responsibility:

The Contract Management Co-ordinator is responsible for delivering customer service by accurately administering the systems which hold the Customer contract data of G4S Cash Solutions (UK) Ltd. The requests are received from the Customer or Branch and the Contract Management Co-ordinator role is to ensure the contractual obligations are met within the agreed timescales via any appropriate communication channel and to ensure productivity, proficiency and profitability for each department.

G4S Cash Solutions is the UK’s leading provider of integrated cash handling services, transporting, storing and processing cash for a wide range of customers. To meet the challenges ahead, it’s essential that we’re supported by people who share our values – including our commitment to delivering the right solution through our expertise.

 

As a Contract Management Co-ordinator you will:

 

  • To take ownership of customer/branch requests, queries and planning schedules ensuring that they are dealt with through to a successful and timely outcome and manage own workload according to performance targets and objectives.
  • To provide confirmation of changes made to contract via an appropriate communication channel.
  • To communicate with branches and internal departments to ensure that the request received has been interpreted correctly.
  • To follow processes for system changes and ensure work is checked and verified by the individual before closing the request.
  • To be accountable for the accuracy of work.
  • Aids in the successful collation and implementation of bank holiday planning.
  • Able to assist with varied tasks across a number of teams / department, such as adhocs, bulk cash, cash processing, bank applications, contact work and query management.


The Ideal Candidate:

As a Contract Management Co-ordinator you will:

 

  • To take ownership of customer/branch requests, queries and planning schedules ensuring that they are dealt with through to a successful and timely outcome and manage own workload according to performance targets and objectives.
  • To provide confirmation of changes made to contract via an appropriate communication channel.
  • To communicate with branches and internal departments to ensure that the request received has been interpreted correctly.
  • To follow processes for system changes and ensure work is checked and verified by the individual before closing the request.
  • To be accountable for the accuracy of work.
  • Aids in the successful collation and implementation of bank holiday planning.
  • Able to assist with varied tasks across a number of teams / department, such as adhocs, bulk cash, cash processing, bank applications, contact work and query management.

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