Sector 1440px by 600px3

Concierge Cambridge, United Kingdom £9.50 hourly

Concierge

Location: Cambridge, United Kingdom |
Salary: £9.50 hourly |
Posted: 14 Aug 2019 |
Closes: 13 Sep 2019 |
Business Unit: UK Secure Solutions |
Contracted Hours: Full-time |
Employee Status: Permanent |
Reference: 190001OT

CONCIERGE

Role Responsibility

• Staff the reception desk on the ground floor for a 'meet and greet' service
• Operate the telephone switchboard, transferring calls to the authorising officer's staff and handle any inquiries professionally
• Inform members of staff of the arrival of any visitors
• Make external calls as required Keep all reception areas tidy, and attend to needs of visitors
• Prepare and issue appropriate temporary passes and access cards to delegates, visitors, staff and contractors when necessary
• Provide information and customer service to staff members, delegates and visitors
• Liaise with the building security team
• Perform various ad hoc administration tasks in accordance with reception duties
• To act as a point of reference for internal / external customers for a range of enquirers on customer services referring to contract / site management as needed


The Ideal Candidate

QUALIFICATIONS & EXPERIENCE

5 year verifiable work history
The ability to demonstrate exceptional levels of customer service at all times
Good communication skills both verbal and written, ability to write clear and concise reports essential
Experience within a relevant position
SIA Licence
Full Clean drivers licence
Safe Pass
Previous experience in hospitality and/or front of house concierge work.


SKILLS

Reliable, conscientious with an eye for detail
Enthusiastic and flexible approach
Capable of working independently and as part of a team
Good customer care skills


We act with INTEGRITY AND RESPECT
We are passionate about SAFETY, SECURITY AND SERVICE EXCELLENCE
We achieve this through INNOVATION AND TEAMWORK

About the Company

G4S is the world's leading global, integrated security company specialising in the delivery of security and related services to customers across six continents. We specialise in outsourced business processes and facilities in sectors where security and safety risks are considered a strategic threat. We operate in over 90 countries. We have a truly global business with large established market positions in developed markets and outstanding positions in fast growing emerging markets. G4S has a unique global footprint, employing more than 570,000 people world-wide, and are the largest security solutions provider in the world.

Advanced Search: