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Communications Administrator BRIDGEND £19,732.30

Communications Administrator

Location: BRIDGEND |
Salary: £19,732.30 |
Posted: 15 Sep 2020 |
Closes: 22 Sep 2020 |
Job Type: Permanent & Full-time |
Business Unit: UK Central Government Services |
Region / Division: UK & Ireland |
Reference: 9156

Role Responsibility:

Communications Administrator

HMP Parc, Bridgend

Salary : £19,732.30 per annum

Full-time (40 hours per week)


G4S is a large and diverse company with operations in over 100 countries and more than 610,000 employees worldwide, G4S is a truly unique company who are bigger, more diverse and involved in more fascinating, innovative projects than many people would imagine and we now have an opportunity for a Communications Administrator to join our team at HMP & YOI Parc, a category B prison, in Bridgend, South Wales, currently holding over 1600 men and young people in a secure but modern environment.
The successful candidate will be required to provide an effective and efficient Communications Secretariat service to the Prison and Compliance & Assurance department whilst ensuring adherence to all policies and procedures.
Key Responsibilities
  • To assist the Secretariat office conducting administration roles as required, and provide statistical information to the Senior Management Team as directed.
  • Maintain effective work systems, ensuring that all internal and external correspondence and documentation is dealt with in a professional manner that meets audit requirements and in accordance with PSI 49/2011.
  • Process emails, incoming money and property for delivery around the units.
  • Make use of the Rapiscan machine to test incoming items for illicit articles.
  • Act in accordance with security and operational instructions at all times to ensure the maintenance of security within the secure environment. 
  • Receive inbound telephone calls and queries from the General Public ensuring all calls are handled professionally as required.
  • To assist the Secretariat office conducting administration roles as required, and provide statistical information to the Senior Management Team as directed.
  • Take reasonable care of yourself and others who may be affected by your acts or omissions.  
  • Co-operate with management to ensure statutory duties are met.  
  • Report all accidents, near misses and dangerous occurrences.  
  • Report any action or condition that constitutes a risk to health and safety.  
  • Carry out duties in accordance with training or instruction provided.  
  • Make proper use of PPE and not interfere with or misuse anything provided for your protection

The Ideal Candidate:

Essential Skills

  • High standard of word processing skills
  • Working knowledge of Microsoft packages (i.e. Word/Excel and Powerpoint)
  • Proven experience of working in a busy environment
  • Experience of working as part of a team in a pressured environment


Desirable Skills

  • Typing qualifications


Equality and Diversity is an important part of G4S Custodial and Detention Services. We actively encourage applications from all diverse groups.


At G4S, the philosophy of our prisons is to rehabilitate offenders and equip them to re-integrate into mainstream society on release. Our aim is to create an environment in which staff and prisoners feel safe and causes of prison stress are minimised. Central to our philosophy is the relationship between staff and prisoners. Our training and operational practices emphasise the need to treat prisoners with dignity and respect and G4S staff build positive and supportive relationships with the prisoners in their care. We are seeking to recruit a caring, pro-active and confident professional to help make a real difference to their lives.


If you join us, you will find a secure, friendly and professional working environment and be given all the support, training and encouragement you need to build and develop a successful career with us. Our benefits are as you would expect from a large organisation and include a company pension, comprehensive training, career development, generous holiday entitlement, uniform and access to our on-site gym.


Please note that these vacancies are subject to a 10 year checkable history and the strict vetting standards set by G4S and the Secretary of State for the Home Office and are exempt from the Rehabilitation of Offenders Act.


You must be eligible to work in the UK and must have been resident in the UK for a minimum period of 5 years. You will also need to provide full details of your employment and education history for the last 10 years as part of the security screening process for this role.


HMP & YOI Parc is committed to a clean air policy for the wellbeing of its staff, and to protect them from the risks of passive smoking. Our prison is a smoke-free environment, and smoking is not permitted in any area of the establishment. The conveyance of smoking paraphernalia (including tobacco, cigarettes and e-cigarettes) through the Keylock and into the prison will be considered a disciplinary offence under the company’s Disciplinary Policy.


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