Command Center Operator Gaithersburg, Maryland $20.00

Job Introduction:

PLEASE CLICK APPLY OR TEXT "JOBS" TO 561-660-9797 FROM YOUR SMARTPHONE!

The world's leading private security organization, G4S, has an immediate job opportunity for a Command Center Operator. In this postion, you will respond and assist security personnel in reporting emergency and non-emergency events to the Security Command Center. You will be responsible for monitoring multiple security systems to aid in the safety and security of persons and properties. In addition, you will be required to detect unfavorable situations, dispatch security officers, and make proper notifications to the appropriate level of management.

G4S is a security provider for the United States government, fortune 500 companies, nuclear power plants, oil and gas companies, airport, ports, banks, hospitals, factories, warehouses, commercial facilities, residential communities and much more.

As a full time employee of G4S, you will be entitled to the following benefits:

• Major Medical, Dental and Vision
• Paid vacation
• 401K
• Opportunities for additional training to aid in your professional development

As an employee you will also be able to participate in the Promote Me! Community. Promote Me! is available to interested current employees as a way to express interest in further advancement, as well as gain information and encourage professional development.

Further, as a current employee you will be eligible to participate in large group rates for the following benefits:

• Critical Illness
• Accident Insurance
• Whole Life Insurance
• Individual Short-Term Disability
• Pre-Paid Legal Services
• Identity Theft Services
• Pet Insurance

In addition, G4S provides benefits that are automatically available to all full or part-time employees, whether you enroll in a G4S insurance plan or not. And with no premiums to pay!

• RxCut Pharmacy Discount Program
• Doctor on Demand
• Qualsight LASIK Savings
• Perks at Work: G4S Employee Discount Program
• Alliant Credit Union
• Purchasing Power
• Active & Fit: G4S Fitness Center Membership
• FinFit: Financial Wellness Program
• DailyPay: Access your pay when you need it

G4S offers job security, excellent pay and benefits, and career opportunities. We offer entry level careers, management careers, sales careers and executive careers across the United States and internationally.

Role Responsibility:

Specific Duties and Essential Functions

• Reporting and notifications; providing interface during critical and non-critical emergency events from report to resolution; in addition providing constant information updates wherever applicable in an effort to ensure situation, events, incidents are resolved in an appropriate manner
• Access control; using closed circuit television to monitor exterior doors, building perimeters and sensitive building areas (data centers, executive areas, market room etc); acknowledge forced open and held open alarms; monitor badge activities; monitor and verify access; provide momentary door unlocks and access to card-reader doors and garage gates
• Customer service; ensure that all forms of communication (email, phone conversation etc) are all done in a courteous and professional manner; serve as an emergency information HUB system for a high profile client
• Life safety and emergency response; ability to guide and assist clients during emergency and non-emergency situational phone calls (trapped elevator)

The Ideal Candidate:

Education, Licenses and Certifications Required

• Must possess a high school diploma or equivalent
• Must possess a current and valid driver's license

Type and Length of Specific Experience Required

• Must possess one or more of the following:
  • One (1) year experience in security with knowledge of access control systems, closed circuit television systems, radio communications, telecommunications systems, and security systems technology
  • One (1) year documented experience as an operator in a control center, command center, security communications center, tactical operations center, emergency dispatch center or similar environment

Skills Required

• Must have effective oral and written communication
• Must be proficient with Microsoft Office Applications
• Must be able to assess and evaluate situations effectively
• Must be able to identify critical issues quickly and accurately
• Must be able to research, investigate, and compile information
• Must be able to write informatively, clearly and accurately
• Must be able to mediate conflict with tact and diplomacy

Other

• Must be at least 18 years old, or minimum age required by the State if higher
• Must be a U.S. citizen or a foreign citizen authorized to legally work in the United States
• Subject to a drug screen to the extent permitted by law
• Must be able to provide, upon job offer, a DD214 discharge document with discharge status indicated, if prior military
• Upon acceptance of a job offer, must be able to pass the following:
  • MMPI - Psychological testing, if armed or otherwise required
  • Physical exam, if armed or required by client contract

Physical Requirements and Environment

Environment: Office

Major activity: Working on PC while sitting

Physical efforts to carry out job duties: Limited, to include some standing, bending, light lifting, and limited stretching and reaching.

About the Company:

EOE Minority/Female/Disabled/Veteran/Sexual Orientation/Gender Identity

G4S is an Equal Opportunity/Affirmative Action Employer
and an Alcohol- and Drug-Free Workplace

To receive an update on your application status, please contact our local office by following this link: http://www.g4s.us/en/Contact-Us/Local-Offices