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CCTV Control Room Operator Greater Manchester, United Kingdom 10.00 hourly

CCTV Control Room Operator

Location: Greater Manchester, United Kingdom |
Salary: 10.00 hourly |
Posted: 8 Sep 2020 |
Closes: 8 Oct 2020 |
Business Unit: UK Secure Solutions |
Contracted Hours: Full-time |
Employee Status: Permanent |
Reference: 200001B3

Role Overview
We have secured a brand new contract with one of our existing clients which will be covering two large multi storey office blocks on a business estate in the centre of Manchester.

The role holder will be responsible for managing associated critical system alarms and call monitoring, to ensure the safety and security of people and property within public areas and other facilities via surveillance of the CCTV network. You will be based solely on this site with no need for travel to any other premises. Duties include:


  • Proactively monitoring and operating the CCTV cameras across the estate.
  • Monitoring all associated equipment in the CCTV Control Room.
  • Dispatching mobile security officers to incidents alarms on site via phone and radio communication.
  • Recording all on site events.
  • Reporting issues to the customer 
This is very much a customer service focused role, due to operating and monitoring cameras you will need to have a CCTV SIA licence also.
12 hour shifts, 4 on 4 off rotation covering days, nights, weekends 

The Ideal Candidate
  • Communication - Demonstrates an understanding of the views of others and communicates in a realistic and practical manner using appropriate language and medium. Listens attentively to views and issues of others.
  • Planning and Organising - Provides work on time and to required standard and is capable of prioritising own workload in order to meet deadlines.
  • Problem Solving and Decision Making – The ability to interpret basic rules and guidelines in order to resolve queries.
  • Creative – The ability to find solutions to situations that are presented of a routine nature.
  • Workplace Pension Scheme
  • Great 4 Savings Employee Discount Scheme
  • Progression, training and development opportunities

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