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Cash Allocation Clerk Worksop Competitive

Cash Allocation Clerk

Location: Worksop |
Salary: Competitive |
Posted: 12 Apr 2019 |
Closes: 29 Apr 2019 |
Job Type: Permanent & Full-time |
Region / Division: UK & Ireland |
Reference: G4S/MS/1976

25 days holiday plus Bank Holidays, Contributory Pension Scheme, Life Assurance


Job Introduction:

G4S, the leading global security and outsourcing group, specialises in outsourcing of business processes in sectors where security and safety risks are considered a strategic threat. G4S is the largest employer quoted on the London Stock Exchange and has a secondary stock exchange listing in Copenhagen. G4S has operations in more than 120 countries and over 620,000 employees.

An exciting opportunity has arisen for a permanent full-time Cash Allocation Clerk to work within the Accounts Receivable team. In this role you will ensure that our customers payments are allocated in an accurate and timely manner and customer accounts are reconciled. If you have experience within a busy customer service or finance enviornment, are able to effectively solve problems and have a good eye for detail and accuracy, then we would love to hear from you.


Role Responsibility:

  • Reconcile customer payments and ensure correct and timely allocation from the bank statement.
  • Handling of all tier 2 interactions received into the Cash Allocation Team ensuring all requests are completed and successfully resolved within the agreed service level.
  • Make adjustments to the receivables ledger when required.
  • Look for process improvement opportunity for FSSC service delivery
  • Work to daily team target set by team leader
  • Process customer debit card payments in line with audit requirements.
  • Process refunds on customer credit balances in line with G4S procedures
  • Creating and categorising outbound service requests.

 


The Ideal Candidate:

Formal Education

Technical

  • Experienced in using MS Excel & MS Word
  • Numerate and literate
  • Experience of using SAP would be desirable

 

Experience

  • Experience of working with customers to resolve queries and issues
  • Experience of working in a busy Customer service/Finance environment

 

Personal Qualities

  • Good communication must be able to effectively communicate to customers and finance re issues relating to reconciliations.
  • Team Player must be willing to help and support colleagues
  • Should possess the drive to deliver a high quality service to help promote the Financial Shared Service Centre
  • Good attention to detail to ensure accurate allocation of cash.  
  • Ability to problem solve issues relating to unallocated or mismatched cash allocations.
  • Ability to keep calm under pressure


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