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Caseworker / Arrest Referral Worker Cardiff, Cardiff [Caerdydd GB-CRD] £22,950 - £24,225

Caseworker / Arrest Referral Worker

Location: Cardiff, Cardiff [Caerdydd GB-CRD] |
Salary: £22,950 - £24,225 |
Posted: 20 Jul 2022 |
Closes: 10 Aug 2022 |
Job Type: Full Time and Permanent |
Business Unit: UK Central Government Services |
Region / Division: UK & Ireland |
Reference: 12171

Role Responsibility:

Caseworker / Arrest Referral Worker 

Covering Cardiff and Barry

Salary range : £22,950 - £24,225 per annum depending on experience

Permanent, Full-time (37.5 hours per week)


G4S in Wales are a key provider of criminal justice services- operating in both the custodial and community sectors.  We pride ourselves on the quality of our provision and we consistently seek to work alongside and in partnership with a range of other providers in the voluntary (third), public and private sectors.


We have developed services which are focused on identifying ways to maximise positive impact and make the most effective use of available resource by working with other agencies on common objectives.  In this way we are increasingly able to meet wide ranging and complex needs in the most appropriate way.


We have a commitment to research, evaluation and review of evidence based initiatives.


We value and, where possible, contribute to research into reducing re-offending and therefore we recognise the importance of understanding the wider environment in which individuals operate and this informs us about how best to engage, support and help people with change.


We seek to employ people with drive and energy and a real interest in innovation and teamwork – working beyond traditional organisational boundaries.


The post holder will be based across Barry and Cardiff and have a core element to their role in either case management, Arrest Referral/courts or Prison Link.  All post holders will need to be able to undertake comprehensive assessment, care planning and case management of substance misusers seeking to enter the service (full training will be provided).  Where required, they will contribute to the arrest referral rota in the police custody suites, court work and link with prisons for community transition.  They will manage and report on offenders who have statutory Orders made by the court for treatment of substance misuse, under the DRR, RAR and ATR requirements


Key Responsibilities

  • Engage with identified participants referred to the service through the Criminal Justice System, including the provision of drug and alcohol arrest referral cover at Police stations, attendance for court duties and prison visits.
  • Carry out detailed personal and risk assessments against criteria including Required Assessments and Restriction on Bail and DRR/ATR and AAR statutory case assessments (using AUDIT), and to develop an agreed recovery care-plan for all participants’ substance misuse and associated issues.
  • Support service users by promoting recovery through the provision of one to one and group work programmes, outreach visits and three way meetings.  To undertake activities to engage, motivate and retain/re-engage service users to reduce levels of offending and substance misuse.
  • To provide reports to assist the court and attend court as required.
  • To notify National Probation Service and Community Rehabilitation Company Offender Managers of attendance and non-compliance promptly for statutory service users as required.
  • To work with the Services Healthcare team to assess suitability for prescribing services, working concurrently with the team to reduce drug related deaths by promoting safe injecting, overdose prevention and the risk of blood borne diseases.
  • To undertake required drug tests and dry blood spot testing for blood borne viruses (training provided).
  • During all contacts with participants, consider relevance to the Hidden Harm Agenda and any issues that may affect young people.
  • Support participants during transitional stage to Tier 1, 3 or 4 services and into/out of the Criminal Justice System
  • Support access to Accommodation, ETE, Healthcare, Financial and Family/Relationship support services as necessary.
  • Ensure that all data records are completed, submitted and distributed in accordance with policies utilising data and case management systems, enabling the service to maximise positive outcomes for the participant.
  • To promote the Service to service users, partner agencies and referral agencies through representation, attendance and participation in any meetings required.
  • Sustain required qualifications (which may include enhanced training) that enable continuous eligibility for the tasks within this job specification.
  • Work in partnership with external agencies.


In carrying out the above duties the post holder will:

  • Work flexibly across operational and contract sites (for example, community bases, police stations, courts, prisons and probation offices) as required.
  • Work flexibly to agreed hours of work to maintain the most appropriate level of service provision and include evening and weekend working rota patterns.
  • Focus on personal performance, contribution, knowledge and skills.
  • Take part in appraisal, training and supervision processes.
  • Keep up to date with developments in services, legislation and practice relevant to the relevant service user groups.
  • Ensure the implementation of all G4S and consortium policies.
  • Contribute to maintaining safe systems of work and a safe environment.
  • Undertake other duties appropriate to the grade of the post.

The Ideal Candidate:

Essential Skills

  • Some knowledge of substance misuse and related issues.
  • Knowledge of local and national agencies for assisting offenders.
  • Good communication and interpersonal skills.
  • Good report writing and note keeping skills.
  • An ability to work as part of a team.
  • Prepared to work out of a variety of setting when required including Police station, Arrest Referral, court duties, probation and prison visits, home visits and other community bases.  The post may also involve some evening and weekend working.
  • Full driving licence and access to own transport with business class insurance is required.



Desirable Skills

  • Knowledge of working within the criminal justice system.
  • Assessment skills.
  • Experience of liaising with other specialist and non-specialist agencies.
  • Experience of working in the criminal justice system.
  • Committed to promoting the Welsh language


We encourage applications from Welsh speaking candidates.


Equality and Diversity is an important part of G4S Care and Rehabilitation Services. We actively encourage applications from all backgrounds and are a fully inclusive employer who aims to support all employees to be their true selves. We are happy to discuss any reasonable adjustments for either the role or during the recruitment process.

G4S Care and Rehabilitation Services is committed to safeguarding and promoting the wellbeing of children and adults at risk and each employee is expected to support these goals.


Please note that these vacancies are subject to a 5 year checkable history and the strict vetting standards set by G4S and the Secretary of State for the Home Office.


 You must be eligible to work in the UK and must have been resident in the UK for a minimum period of 3 years. You will also need to provide full details of your employment and education history for the last 5 years as part of the security screening process for this role.


Please note that applicants must complete a 500 word statement outlining their suitability for the role and clearly outlining how your skills, experience and knowledge would apply to this post.

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