Building Services Assistant

Location: Bridgwater |
Salary: £25,525.31 |
Posted: 4 Oct 2021 |
Closes: 25 Oct 2021 |
Job Type: Full Time and Permanent |
Business Unit: UK Facilities Management |
Region / Division: UK & Ireland |
Reference: 10558

Role Responsibility:



Hinkley Point C, Bridgwater, Somerset

40 hours, Full Time, Permanent

£25,525.31 per Annum

Excellent company benefits including Contributory Pension


As a leading Facilities Management company, G4S FM improves the lives of millions of people across the UK and Ireland by creating productive, safe and smooth working environments. We support the efficient delivery of front line services in critical environments for the private sector, national and local government agencies.


At G4S FM our expertise in sectors such as defence, courts and hospitals is second to none. Our success is underpinned by the way we attract, develop and engage with our people, as well as the culture and values that shape the way we work and how our colleagues carry out their roles.


Our values are integral to everything we do. We act with integrity and respect. We are passionate about safety, security and service excellence and we achieve this through innovation and teamwork. We are a sustainable, ethical business and this is key to the ongoing success of G4S FM.


We have an opportunity for a Building Services Assistant to join our team at Hinkley Point C, Bridgwater, Somerset.


This is an exciting time to join the G4S Facilities Management Team at Hinkley Point C. We are three years into our ten year contract, working on the largest construction site in Europe. 


The first new nuclear power station to be built in the UK in over 20 years; Hinkley Point C in Somerset will provide low-carbon electricity for around 6 million homes and bring lasting benefits to the UK economy.


Construction and operation of Hinkley Point C will create 25,000 employment opportunities, up to 1,000 apprenticeships and 64% of the project’s construction value is predicted to go to UK companies. There are currently over 4,000 workers on site.


This is a full time role working 40 hours per week Monday to Friday 0800 - 1700. The salary for this role is £25,525.31 per annum.


As Building Services Assistant, you will provide a range of building and facilities management services liaising closely with the Building Coordinator, Security and Client.  The post holder will be required to have a full understanding of our client, the client building and site access and operating procedures.

Acting as the first point of contact you will be required to provide a friendly, professional and knowledgeable service to all customers and visitors to the SDC offices. You will be required to work with minimal supervision and have the ability to work under extreme pressure, and be able to exercise sound judgement and decision making skills.


The post holder is expected to be proactive in terms of keeping themselves fully up to date and briefed on the building services and personnel within them


Key Responsibilities of this role are:


  • To communicate clearly and concisely all information to customers acting as a concierge service to the building

  • To support the Building Coordinator in the smooth operation of the SDC buildings and services

  • To assist with building inspections and report faults, defects and items requiring attention to the G4S FM Helpdesk

  • Reception/front of house duties to support Security during peak times

  • To provide excellent customer service to all customers requiring assistance

  • To be supportive and flexible in order to provide the day to day operational tasks

  • To carry out a wide variety of administrative tasks to support both G4S and our client

  • Keep your line manager informed of any issues or potential issue

  • Any other duties which could reasonably be expected to be performed within customer and building services, with due regard to technical ability and Health & Safety legislation.

  • To comply with the requirements of the Health & Safety at Work Act and emergency procedures as required

The Ideal Candidate:



Essential Requirements are:


  • Excellent customer service skills.

  • IT literate.

  • Able to work under pressure and manage a variety of priorities.

  • Excellent communicator with strong face to face, telephone and interpersonal skills.

  • Be organised, methodical and detail-orientated and able to work on your own initiative.

  • Needs to be an effective team player.

  • Excellent time management skills.


Additional Company Benefits available:


  • Company pension scheme with employer contributions

  • G4S Life Assurance Scheme

  • Free eye-tests/discounts for VDU users

  • Subsidised healthcare plan

  • Charity work- Match-IT and Payroll Giving

  • Employee Assistance Programme Scheme (Confidential Counselling Services, 24/7 support specialising in health and medical topics )

  • Discounts on high street shops and brands including several leading high street brands, retailers and travel suppliers

  • Progression, training and development opportunities.



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