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Birmingham SIA Security Events Officer Birmingham, United Kingdom £9.50 hourly

Birmingham SIA Security Events Officer

Location: Birmingham, United Kingdom |
Salary: £9.50 hourly |
Posted: 21 Jun 2019 |
Contracted Hours: Part-time |
Employee Status: Casual |
Reference: 1900013W

EDGBASTON STADIUM - SECURITY STEWARDS 

JOB INTRODUCTION:

We are working in partnership with Edgbaston Stadium to deliver a safe and enjoyable experience for our patrons. Edgbaston is home to Warwickshire CCC, Birmingham Bears & England Cricket. They also offer world class facilities for conferences, meetings & weddings.

Do you need a change from your usual routine? If so, please read on.

•Do you hold a valid SIA door Supervisor badge?
•Are you passionate about safety & have the ability to combine this with excellent customer service?
•Are you an outgoing 'people person' who can interact with a diverse range of customer?
If you answered yes to the above, we would like to invite you to apply to be a Security Steward to work at the most prestigious events at Edgbaston Stadium, Birmingham.

ROLE RESPONSIBILITY:

As a Security Steward you will be helping in all manner of ways including, but not limited to:

•Searching
•Response Teams
•Hospitality & Bars
•Providing general guidance to the public
•Respect & support your colleagues to deliver excellence.

Our Security Stewards provide a visible reminder that safety and customer service is priority for our patrons and staff.

THE IDEAL CANDIDATE:

•You must be at least 18 years old and hold a valid SIA Door Supervisors License
•Ideally you will have previous stewarding or customer care experience, however, full training will be provided
•Excellent verbal communication skills and an innovative approach
•A proactive, friendly, approachable and professional manner ability to work with a variety of customers
•Flexibility is key due to some evening and weekend shifts.
Please note the Cricket World Cup dates are listed below we would be looking for candidates who are available to work these dates. 

19th June - New Zealand vs South Africa
26th June - New Zealand vs Pakistan
30th June - England vs India
2nd July - Bangladesh vs India
11th July - World Cup Semi – Final
1st August - 5th August - England vs Australia Ashes Test Match
21st September - T20 Finals Days

Please note as well as the above we have 7 Domestic T20 Fixtures in July and August.
 
"My role is 98% customer service - even though I work in a security role it’s all about the customer, being positive and having a happy face. The other 2% is dealing with disruptive people, which can be challenging." 
Sam, SIA Security, G4S Events.

You are only required to complete one online application form to work for G4S Events throughout the UK. Once you have clicked the apply button, you must complete your application to be considered for all Events jobs. Once submitted you will be unable to complete any other application for G4S Events within the next six months. 


The Ideal Candidate

QUALIFICATIONS & EXPERIENCE 5 year verifiable work history
Static PSA Licence
Excellence communication skills including fluent English
Good customer service skills
SIA Licence
Previous expercence in a Security Officer position
Full Clean drivers licence
Safe Pass
Good knowledge of two way radio systems
Manual Handling
Occupational First Aid
Fire Warden

SKILLS

Reliable, conscientious with an eye for detail
Enthusiastic and flexible approach
Capable of working independently and as part of a team
Good customer care skills


We act with INTEGRITY AND RESPECT
We are passionate about SAFETY, SECURITY AND SERVICE EXCELLENCE
We achieve this through INNOVATION AND TEAMWORK

About the Company

G4S is the world's leading global, integrated security company specialising in the delivery of security and related services to customers across six continents. We specialise in outsourced business processes and facilities in sectors where security and safety risks are considered a strategic threat. We operate in over 90 countries. We have a truly global business with large established market positions in developed markets and outstanding positions in fast growing emerging markets. G4S has a unique global footprint, employing more than 570,000 people world-wide, and are the largest security solutions provider in the world.

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