Billing Systems Administrator Chancery, Sutton £22,212.16 + London Weighting £2,787.84

Billing Systems Administrator

Location: Chancery, Sutton |
Salary: £22,212.16 + London Weighting £2,787.84 |
Posted: 22 Apr 2022 |
Closes: 3 Jun 2022 |
Job Type: Full Time and Permanent |
Region / Division: UK & Ireland |
Reference: G4S/CD/7496

Pension, Life Assurance, Employee Assistance Programme, 25 days Annual Leave (plus Bank Holidays)

Job Introduction:

G4S (now part of Allied Universal) is the largest secure solutions company in the world and one of Britain's top Employers. Our Cash Management Solutions business has expertise in secure logistics and payment services including cash and valuables transportation, cash processing, ATM and cash centre outsourcing, secure storage and retrieval and merchant services.


As an employee of G4S Cash Solutions, each role will have specific responsibilities for the identification, management and control of risk in order to safeguard the business, staff, customers, assets and reputation. Every G4S employee has a role to play in understanding and supporting the business in embedding effective risk management controls and assurance and be integral to the effectiveness and success of G4S.


Allied Universal, a leading security and facility services company, provides proactive security services and cutting-edge smart technology to deliver tailored, integrated security solutions that allow clients to focus on their core business. Our acquisition of G4S in 2021 expands our footprint and infrastructure on a global and local level. Through our vast network of more than 800,000 employees, we leverage global best practices in communities all over the world. Operating in around more than 80 countries with revenues of $18 billion, we are supported by efficient processes and systems that can only come with scale to help deliver our promise locally: keeping people safe so our communities can thrive. We believe there is no greater purpose than serving and safeguarding customers, communities, and people in today's world. Allied Universal is There for you. For more information, please visit www.aus.com.



Role Responsibility:

The Billing Systems Administrator is responsible for the account setup of new customers within our new billing system, Skyline including pricing and diligent checks of information provided versus the customer contract. Lead month end processes, including the amalgamation of chargeable Skyline activity and approval of invoices to be sent. To manage price amendments on a BAU and bulk basis and to assist the Billing Manager with on-going BAU and project activities.


Key Tasks & Responsibilities

  • Update Skyline and legacy systems with new customer pricing and appropriate job templates
  • To process price changes as agreed with customers on an annual basis
  • To record any and all non standard invoicing clauses as documented in customer contracts
  • Liaise with the shared service centre on master data changes related to SAP
  • Respond to internal stakeholder queries on pricing and contractual matters as required
  • Management of individual workload according to agreed objectives and SLA’s.
  • Responsible for the consolidation and loading of contractual activity into Skyline.
  • The ability to respond to a customers and stakeholders in a professional manner.
  • Uses initiative to deal with new, unfamiliar queries.
  • To be accountable for the accuracy of own work.
  • Resolve & investigate queries by creating and maintaining a Salesforce case, through to raising credit requests.
  • To follow company policy, procedures and escalation guidelines.
  • Demonstrate and provide training to internal and external stakeholders.
  • Investigate and mitigate potential loss of revenue.
  • Support Billing Manager with improved and new innovative ways of billing via automated processes.
  • Carry out ad hoc projects or tasks as required by the business.



The Ideal Candidate:

The Ideal Candidate will have the below attributes;

  • A proven track history in Administration, be data savvy and have excellent attention to detail.
  • Tenacity and energetic, focused on achieving results. Can-do attitude.
  • Collaborative team player -  To be able to work within a team, to deliver on-going business improvement projects set out by the Management Team
  • Numerate. Attention to detail.
  • High standard of written and verbal communication skills.
  • Ability to multi-task and work well under pressure
  • Intermediate to Advanced Microsoft Suite user.
  • Competent user of ERP (SAP), CRM (Salesforce) and billing systems.


We also have some specific security criteria that you will need to meet:

  • You must be able to pass a criminal record check as well as a personal credit and ID check.
  • You must also have a 5 year employment/unemployment/educational history that we can check and verify.
  • You will need to be prepared to undergo airport style searches when entering and leaving our premises and be comfortable working within a secure and confined environment.


We’ll provide all the training and support to help you progress as a key member of a world-class team. And in addition to a culture that believes in promoting from within, we offer up to five weeks paid holiday, pension scheme, life assurance and We Care: 24/7 access to online GP, mental health support and virtual well-being.


This role will be subject to a medical review, which may include a medical assessment with an occupational health practitioner.


If this opportunity is of interest then we want to hear from you. Please click the “Apply Now” button to submit your formal application.



Advanced Search: