Billing Support Specialist - Part time 16 hrs pw Worksop, Nottinghamshire Competitive

Billing Support Specialist - Part time 16 hrs pw

Location: Worksop, Nottinghamshire |
Salary: Competitive |
Posted: 25 Jan 2024 |
Closes: 25 Feb 2024 |
Job Type: Full Time and Permanent |
Region / Division: UK & Ireland |
Reference: G4S/MS/2541

Competitive salary, 5 weeks annual leave plus bank holidays, contributory pension scheme, perks at work and free parking

Job Introduction:

This is a great opportunity to join our busy and dynamic Accounts Receivable team within the wider large Finance Team at our Worksop office.  The role is Billing Support Specialist and is a permanent part time role, 16 hours per week, worked on Monday and Friday.  It is an in-office role with opportunities for training and progression.   


The main purpose of the role is to ensure customer invoices and credit notes are created and distributed accurately and in a timely manner and ensure all queries that are received have tickets raised & are resolved in a timely manner.


In return, we offer a competitive salary, 5 weeks' holiday, plus bank holidays, entry into our contributor pension scheme, life assurance,  various employee discount schemes, Perks at work, and free on-site parking. In addition to this, we also offer a range of study support programmes to assist with your own personal development once you have completed the required training and probation periods.


Allied Universal®, a leading security and facility services company, provides proactive security services and cutting-edge smart technology to deliver tailored, integrated security solutions that allow clients to focus on their core business. Our acquisition of G4S in 2021 expands our footprint and infrastructure on a global and local level. Through our vast network of more than 800,000 employees, we leverage global best practices in communities all over the world. Operating in around more than 80 countries with revenues of $18 billion, we are supported by efficient processes and systems that can only come with scale to help deliver our promise locally: keeping people safe so our communities can thrive. We believe there is no greater purpose than serving and safeguarding customers, communities, and people in today’s world. Allied Universal is There for you™. For more information, please visit www.aus.com.


Role Responsibility:

The main responsibilities of the Billing Support Specialist are:


  • Look for process improvement opportunity for FSSC service delivery

  • Work to daily team target set by team leader

  • Accurate and timely creation of correctly authorised manual invoices within SAP, Oracle, Great Plains & Exchequer when requested by business

  • Creation of manual credit notes within SAP, Oracle, Great Plains & Exchequer - ensuring adherence to company policy

  • Loading of documents to customer portals timely

  • Resolve customer queries in a timely manner

  • Creating and categorising outbound service requests

  • Liaise with Credit Controllers in regards to Business requests

The Ideal Candidate:

The ideal candidate for the Billing Support Specialist role will have the following experience, skills and qualities:


Formal Education 


  • Experienced in using MS Excel & MS Word 

  • Numerate and literate 

  • Experience of using SAP and Oracle would be desirable 


  • Experience in working with customers to resolve queries and issues

  • Experience working in a busy Customer service/Finance environment 

  • Experience in processing invoices to specific requirements and timeframes.

Personal Qualities    

  • Excellent verbal communication must be able to effectively communicate G4S policy

  • Team player. Must be willing to help and support colleagues


The successful candidate will be required to provide original documentation for detailed screening and vetting processes. These documents may include your passport, driver’s license, utility bill (dated in the last 3 months), HMRC letter, an original bank statement, an original payslip, your birth certificate, or a valid share code.


The role is office based and as such you must live within commutable distance of the Worksop Office S81 7QF

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