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Assistant Security Operations Manager Miami, Florida $66,310.40

Assistant Security Operations Manager

Location: Miami, Florida |
Salary: $66,310.40 |
Posted: 17 Mar 2021 |
Closes: 17 Apr 2021 |
Job Type: Permanent & Full-time |
Business Unit: US Secure Solutions |
Region / Division: North America |
Reference: G4S/TP/3742188/207484

Job Introduction:

Hiring Now!

The world's leading private security organization, G4S, has an immediate job opportunity for an Assistant Security Operations Manager. As an Assistant Security Operations Manager, you will observe and report activities and incidents at an assigned client site, providing for the security and safety of client property and personnel. This role assists the Regional Account Manager and Security Operations Manager in managing security services and related operations delivered to an assigned client location(s), including customer service, problem resolution, service enhancement, operational effectiveness, preparation of post orders, staffing, scheduling, supervision and training. The Assistant Security Operations Manager makes frequent tours of the site and all security posts, checking for compliance with all Security policies and procedures.  The Manager preserves order and may act to enforce regulations and directives for the site pertaining to personnel, visitors, and premises.

G4S is a security provider for the United States government, fortune 500 companies, nuclear power plants, oil and gas companies, airport, ports, banks, hospitals, factories, warehouses, commercial facilities, residential communities and much more.

As a full time employee of G4S, you will be entitled to the following benefits:

  • Major Medical, Dental and Vision
  • Paid vacation
  • 401K
  • Opportunities for additional training to aid in your professional development

As an employee you will also be able to participate in the Promote Me! Community. Promote Me! is available to interested current employees as a way to express interest in further advancement, as well as gain information and encourage professional development.

Further, as a current employee you will be eligible to participate in large group rates for the following benefits:

  • Critical Illness
  • Accident Insurance
  • Whole Life Insurance
  • Individual Short-Term Disability
  • Pre-Paid Legal Services
  • Identity Theft Services
  • Pet Insurance

In addition, G4S provides benefits that are automatically available to all employees, whether you enroll in a G4S insurance plan or not. And with no premiums to pay!

  • RxCut Pharmacy Discount Program
  • Doctor on Demand
  • Qualsight LASIK Savings
  • Perks at Work: G4S Employee Discount Program
  • Alliant Credit Union
  • Purchasing Power
  • Active & Fit: G4S Fitness Center Membership
  • FinFit: Financial Wellness Program
  • DailyPay: Access your pay when you need it

G4S offers job security, excellent pay and benefits, and career opportunities. We offer entry level careers, management careers, sales careers and executive careers across the United States and internationally.


Role Responsibility:

Specific Duties and Essential Functions

  • Oversight and mentoring of all Supervisors and security personnel
  • Evaluation of contract performance and compliance (Service Level Agreements)
  • Development and updating of site post orders
  • Training of current and new employees to contract standards; inspection of security personnel, measuring competency, appearance and morale
  • Identify performance shortcomings of Site Supervisors and security personnel then develop and implement process or program solutions to address shortcomings
  • Develop and implement goals / objectives for direct reports; conduct employee evaluations, counseling and discipline
  • Maintain open, timely and accurate communication between client, Security Operations Manager, Regional Account Manager, and local G4S Office
  • Daily review of staffing levels ensuring compliance with manpower requirements of the assigned sites and maintain staffing report for all locations
  • Ensure the proper and timely handling of all incidents regarding all aspects of security for the facility
  • Coordinate projects and activities with the Regional Account Manager to ensure delivery of high-quality customer service for assigned account
  • Attend scheduled meetings with Security Operations Manager, Regional Account Manager and local client reps for status updates and help address actual or potential problems
  • Assist line management in negotiation of client contract, provide support during startup of
  • any additional services

The Ideal Candidate:

Education, Licenses and Certifications Required

  • Must possess a high school diploma or equivalent
  • Must be able to pass any State-required training or other qualifications for licensing
  • Must be able to meet and continue to meet requirements for specific skills, certifications or authorizations specified for the assigned accounts

Type and Length of Specific Experience Required

  • Must possess one or more of the following:
    • Service in Military Occupational Specialty related to law enforcement, security (such as Military Police, Elite Military Forces, combat arms) or any support role in a Combat Zone
    • Graduate of a Certified Public Safety Academy (military or civilian) in the law enforcement, adult corrections, or firefighter field
    • Bachelor’s degree in law enforcement or criminal justice related studies
    • A minimum of 8 or more years of active service in any military branch
    • Associate’s degree (or 60 credits) or higher in law enforcement or criminal justice with current or prior active military service.
  • Work experience in evaluating, motivating, and training security officer performance
  • Work history must include demonstration of each of the following:
    • Knowledge of security operations and procedures
    • Knowledge of supervisory practices and procedures
    • Ability to develop, manage, and modify security program
    • Ability to multi-task in an environment with little to no direct supervision
    • Ability to interact cordially and communicate with the client associates
    • Ability to effectively schedule employees for assigned location
    • Ability to take and give direction in a flexible working environment

Skills Required

  • Proficient computer skills including Microsoft Office
  • Effective oral and written communication skills
  • Active listening skills
  • Ability to assess and evaluate situations effectively
  • Ability to identify critical issues quickly and accurately
  • Attention to detail


  • Must be at least 18 years old or the minimum age required by the state, if higher
  • Must be a U.S. citizen or a foreign citizen authorized to legally work in the United States
  • Subject to a drug screen to the extent permitted by law
  • Must be able to provide, upon job offer, a DD214 discharge document with discharge status indicated, if prior military

Physical Requirements and Environment

Environment:  Office; minimal to no exposure to extreme temperatures is expected

Major activity:  Working on PC while sitting; telephone use; walking

Physical efforts to carry out job duties:  Limited, to include long periods of standing, bending, interior and exterior patrolling, and limited stretching and reaching.

About the Company:

EOE Minority/Female/Disabled/Veteran/Sexual Orientation/Gender Identity

G4S is an Equal Opportunity/Affirmative Action Employer
and an Alcohol- and Drug-Free Workplace

G4S will consider qualified applications with criminal histories in a manner consistent with applicable federal, state, and local laws.

If you have any questions regarding Equal Employment Opportunity, Affirmative Action or Diversity and Inclusion, or have difficulty using the online system and require an alternate method to apply, please contact our Corporate Human Resources Department at (800) 506-6265.

To receive an update on your application status, please contact our local office by following this link:

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